This is the worst company ever! I rented a car for my Anniversary, they provided no details about the car we were renting! The car was a 2013 CAMARO. The vehicle shut off and back on prior to going out of town for our Anniversary, I notified them immediately, all he stated was "I assumed it shut back on" and I was like but it shut off! He didn't offer a replacement or refund! While on our way to my Anniversary gift for my husband the car completely shut off in front of Philips Arena in Atlanta Georgia! The game we were scheduled to attend we completely missed! I filed a report with the BBB! Waiting on a response! The company have yet to keep contact with me as they state each time I call for my money! The daughter Christi was concerned at first and then turned her attitude when they got their car back! I have yet to get my belongings from them where at this point I am reporting as stolen! The stole the whole lifetime experience from us and money from my kids that I had to use for a rental from enterprise in Atlanta! They have very poor people skills and are only after your hard earned money! They are true scam and con artists at this establishment!
Very friendly staff. Never have a problem when renting from them. Parking is a little crowded sometimes, though.
My experience was wonderful as usual. Shed Abner always takes care of me and makes sure my experience each rental is great.
Enterprise has always been reliable and affordable for me. Our recent trip to Montgomery brought us fast friendly service, a nice car and easy booking. Always my number 1 choice.
I always rent Enterprise because this business stand for professional and loyalty. I've meet some great people that are employed by this company. Very friendly and respectful.
Your downtown location provided outstanding service to me on my last rental. The manager Tamara provided me a level of customer service that made me feel truly special. She is one of your most valuable assets.
My car rental experience was great.. The process of renting the car was quick and easy. The customer service was great.
I LOVE GOING TO THIS ENTERPRISE BECAUSE THEY MAKE YOU FEEL VERY WELCOME EVERYONE IS VERY FRIENDLY AND THEY GET THE JOB DONE I GIVE THEM A 100 PLUS
BEWARE!!! DO NOT RENT!!! Their rental car had me stranded out of town and they claim it was nothing they could do...really? I wish I could give a negative 5 star rating
On July 4, 2015 I rented a vehicle from the Thrify Rent A Car at the Sarasota-Bradenton Airport in Sarasota, FL. My family was taking a trip to Alabama and wanted to rent a car so that we would feel more secure on our trip. This experience has been the worst vacation experience ever! I received a great rate with thrifty with the wild card and was told my car would be a compact or higher. The first vehicle I got was two years old, had over 60,000 miles on it and reeked of cigarette smoke. I returned it within an hour and was given a 2015 ford focus. This vehicle had just come back from rental and we took it. Once we arrived in Alabama, my husband noticed that the back passenger tire had a bubble on the side wall. We immediately called roadside assistance so that it could be taken care of without causing a tire blow out. We were told to put the spare on and drive over an hour away to Montgomery Alabama to pick up a new rental car which would be a compact or better. We arrived at the Thrifty rental car and were told that we had to fill out a damage report and take responsibility for the tire or we would not be given a new car. Being over 7 hours from home what could we do? We called customer service and were told there was nothing they could do. In my mind, this was extortion. Either sign a damage report taking responsibility for a manufacturer's defect on a tire, or be stranded in Montgomery with no vehicle. We reluctantly signed the paper and were given a car. The car we were given was a chevy spark. As posted on your website it clearly shows the chevy spark is an economy car. I complained to the desk but was basically told that was all I was going to get. My husband is 6'2 and 300 pounds. We had three people in our group plus luggage. We literally had to cram into this car. This car was also older and reeked of cigarette smoke. We finally got home and returned the car. I asked to speak with the manager of Thrifty Rent a Car in Sarasota. He was very rude and explained to me it wasn't his problem. I should had fully inspected the tires before I left and hung up on me. Our entire trip has been ruined. Not only was I charged for 5 days of a compact car in which I only received three days with a compact car, I was also charged 60.00 for a tire which was not my fault. I will never rent from thrify/budget again.