Jerry has been doing our taxes for several years and is very helpful and efficient. He deals patiently with our disorganization and procrastination! His assistant Diane is also very personable and provides great customer service.
He doesn't return phone calls...
Avoid Scholl Chyo & Co. like the PLAGUE. Jerry Chyo in Incompetent and lacks Customer Service. He is only out there to GET YOUR MONEY.He submitted my taxes without my knowledge and consent. When asked to amend it, it took him 14 weeks to do a 10 min. job. I contacted him over 5 times and he was either not in the office or not available to speak and never returned my calls. Not only he made us pay for taxers that he was not supposed to do, but to add salt into the injury, he charged us again for fixing his Own MISTAKE. He has lost my family’s trust and we will never do business with him again