California Business Bureau is a collection agency that serves the health care industry. It is certified by the state of California and has a staff of more than 170 employees. The company offers a range of receivables management programs that include pre-collect, billing, follow-up and collection services, as well as backlog and cleanup projects. It operates Medical Billing Services division that offers a variety of receivables outsourcing programs to enhance productivity and recovery results. The company has a client relations, insurance and information technology department. It conducts classes and seminars on collection techniques and laws governing collection practices. With a branch office in San Diego, California Business Bureau maintains its headquarters in Monrovia, Calif.