2407 W Roosevelt Blvd, Monroe, NC 28110
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RUDE...doesn't even begin to say what the employees are at this place. I've been their customer for over a year and decided I needed to refinance my car for a MUCH better interest rate. ALL payments have been made on time. It took them over a month to send my payoff to my credit union, and only after threatening to come in and wait while they faxed it over, did anything get done. A payment was due yesterday, however they have a check on the way for pay off and even though they know this, they shut the car off. After all on time payments, one day late and they can do this. Read all the other reviews, they give an accurate description of this place. Horrible. I feel for the people that don't check into this place before doing business with them. We need to get the word out and shut this place down!!
Stay AWAY from this company!! The people in the office are useless and have no idea how to do anything, not to mention EXTREMELY RUDE! All they want is your money! If you are a day late they will turn your car off and then &quot;forget&quot; to turn it back on. If you call to talk to a manager about your problem, she will try to over power you and tell you it's all your own fault that they cannot do their job. Why should I be the one to tell them how to turn the car back on, excuse me, I mean &quot;refresh&quot; the car? Then when you ask to speak to anyone over her, she will give you the &quot;leave your name and number and he will just have me call you back&quot; NOT THE WAY A BUSINESS SHOULD BE RAN! Who is in charge and why will they not respectfully talk to me as their customer? VERY POOR BUSINESS ETHICS!!!!! Just read all of their reviews on BBB, Google, yellow pages....I mean come on Union Acceptance, do you not care about your business rating or your customer's opinion????
if you dont pay all of your payment. these people will harrase you. They have harrased me over someone-else bill. all he owed was 37.18 from his last month payment. They have called everyone not just me over his bill of 37.18 they also was going to repo his car over 37.18. do not deal with these people or you will be harrased.