I did get a Mitsubishi Outlander from Griffin this january. I am truly satisfied with both their professionalism as well as their expertise. Carlos Cruz was the sales person who worked to make sure all my specifications were met as well as extending his time after office hours to make sure I could come in to get delivery of the car. So thank you Carlos!!!Theresa & Vincent.
I told them up front that I didn't want a rust bucket. They assured me that the vehicle was tip top so I drive and hour to check it out. One look underneath and I didn't even bother to test drive it. I did find another vehicle that I liked but before I could even test drive it, the salesman started lowballing me on my trade to the point of saying there was a problem with the title(branded title). I called the title department at my bank and there was absolutely no problem with the title. They offered me $7500 for my trade which was $4000 below another dealerships CASH offer!!! These guys are bottom feeders. Complete scum. Beware!!!! You don't want anything they have!!!! They sell JUNK and when they can't find anything wrong with your trade, they start making things up!!!
Great place! Everyone was very nice and friendly. Thank you to John N. And Ed N. For a great buying experience. I am loving my new car.
Don't ask about partsI did and never received any info or even a callOver all buying was good but no follow through
Curteous staff, 2nd vehicle purchased here. Service appts. Are easy to schedule and a lounge with tv, Internet hookups and cafe make your wait enjoyable.
I brought my van to them to sell. We agreed to an $. They sold it in Oct 2015. I had to release the title for the new bank loan from buyers. I did. They have yet to pay me in full. They stole my van. Every excuse in the book from Lorenzo the owner. They owed me $2800. I got a check 23rd Dec for $1000. Check in Jan for $500. Check in February after threatening to go to NC District Attorney for $1200 and it bounced. These guys are true crooks. I'm sure i'm not the only one as the cars in the lot keep getting vandalized. Stay away take your chances with craigslist anything is better then these "smiling nice guys" Wolves in sheep's clothing!!!
Amy at Griffin Motors really went above and beyond, really took care of all our needs, Van is great, customer service is awesome
purchased a 2006 Nissan Altima for 5300$, found out vehicle has a bad transmission, and there was water leaking into the motor which caused a piston to stop working now if i were to sell vehicle now, i would get 2000-2500$. no responsibility taken by dealer.
Buyer beware! DO NOT BUY HERE!!!!!!! They will CHEAT AND LIE TO YOU! When we test drove the truck we bought everything seemed fine, but before we could even get the truck home the motor starting doing a ticking noise. A certified Ford mechanic said the camshafts were machined down and temporarily used in the aluminum head to quiet it until sold. The motor has 1 or 2 bad heads and we are looking at a $4,000 fix. THE VEHICLE WAS RIGGED in order to sell. The worst part was he wanted us to buy the Warranty and submit a claim after it was driven a few hundred miles so they wouldn't get suspicious. BAD BUSINESS!!!! Paul from Direct automotive is the person who we made the purchase through.
If you are not local do not purchase here. We are in Virginia and looked around alot before finding what we thought was our perfect NISSAN CERTIFIED used car at Monroe Nissan. As we are 3 hours away we relied on the information on the website to be correct however it was not until my husband was signing the papers to purchase our vehicle that he was told not only was our car not certified but none of the used cars they offer are. We should have walked away then but unfortunately we did not. The next issue was the fact that at the time of the purchase of our car the salesman only had one of the keys to the car however he assured my husband he would get the other one on Monday morning and put it in the mail. It's been 4 weeks ago and we've not only not recieved our key but after several phone calls that we've made we've been told a few lies about the key (the times we were called back) and at this point can only assume that we are being ignored. Finally they did not properly transfer our tags and causing me to ride around illegally for 2 weeks unbeknownst to me. Monroe Nissan is the worst car dealership we've ever heard of much less delt with.