Buyer Beware!!!!I bought a 2013 Chrysler town and country on the26th of December 2017. Before I got home from the car lot the check engine light came on. I contacted Duke and returned immediately to his mechanic I was informed that the 02 sensor was bad he first refused to replace it but did agree. He ordered the sensor and I came back and it was replaced. After leaving the shop before I got home again the light came back on, I contacted Duke immediately he told me to stopped back by and he would check it. This was also done, now he said the Catakytic converter was bad and that he was not going to replace it. Keep in mine I never got home with the van before the light came on both times. I will be pursuing this further.
I did get a Mitsubishi Outlander from Griffin this january. I am truly satisfied with both their professionalism as well as their expertise. Carlos Cruz was the sales person who worked to make sure all my specifications were met as well as extending his time after office hours to make sure I could come in to get delivery of the car. So thank you Carlos!!!Theresa & Vincent.
I told them up front that I didn't want a rust bucket. They assured me that the vehicle was tip top so I drive and hour to check it out. One look underneath and I didn't even bother to test drive it. I did find another vehicle that I liked but before I could even test drive it, the salesman started lowballing me on my trade to the point of saying there was a problem with the title(branded title). I called the title department at my bank and there was absolutely no problem with the title. They offered me $7500 for my trade which was $4000 below another dealerships CASH offer!!! These guys are bottom feeders. Complete scum. Beware!!!! You don't want anything they have!!!! They sell JUNK and when they can't find anything wrong with your trade, they start making things up!!!
Worst dealership ever. If u want a reliable car and customer service don't buy from Karmart. Drove off the lot and. 2 days later the car had to be towed because it wouldn't start. Had to have a new battery & connectors. The next day I noticed oil on garage floor. Called Anthony. After repeated messages he finally called me back. Told me to bring car to his friend next door. He didn't have the part, a gasket seal, mechanic was to call me when part came in. After a week I called, mechanic said he lost my number. I had it repaired on my own for $220. I also noted upon first driving car that the breaks squealed. Anthony said he would take care of. Well apparently he put on really cheap break pads and it ended up being the rotors. Another $550 repair bill I was out in the first 2 weeks of ownership. Also the oil light and alarm never went off. That was another repair.I was told the oil looked like it had never been changed. I have left messages for Anthony. He never responded.
Great place! Everyone was very nice and friendly. Thank you to John N. And Ed N. For a great buying experience. I am loving my new car.
Don't ask about partsI did and never received any info or even a callOver all buying was good but no follow through
Curteous staff, 2nd vehicle purchased here. Service appts. Are easy to schedule and a lounge with tv, Internet hookups and cafe make your wait enjoyable.
I brought my van to them to sell. We agreed to an $. They sold it in Oct 2015. I had to release the title for the new bank loan from buyers. I did. They have yet to pay me in full. They stole my van. Every excuse in the book from Lorenzo the owner. They owed me $2800. I got a check 23rd Dec for $1000. Check in Jan for $500. Check in February after threatening to go to NC District Attorney for $1200 and it bounced. These guys are true crooks. I'm sure i'm not the only one as the cars in the lot keep getting vandalized. Stay away take your chances with craigslist anything is better then these "smiling nice guys" Wolves in sheep's clothing!!!
Amy at Griffin Motors really went above and beyond, really took care of all our needs, Van is great, customer service is awesome
purchased a 2006 Nissan Altima for 5300$, found out vehicle has a bad transmission, and there was water leaking into the motor which caused a piston to stop working now if i were to sell vehicle now, i would get 2000-2500$. no responsibility taken by dealer.