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Electrik Image Spa

Map & Directions
(1 Review)

721 S Monroe St, Monroe, MI 48161

(734) 242-0000

OPEN NOW
Today: 7:00 am - 9:00 pm
19
YEARS
IN BUSINESS
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BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri:
Sat - Sun:
Extra Phones

Phone: (419) 473-3333

Payment method
discover, amex, visa, all major credit cards, mastercard
Category
Day Spas
Other Information

Parking: Lot, Free

Bike Parking: Yes

Wheelchair Accessible: Yes

Reviews

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Leslie W.

08/27/2018

Overall
Atmosphere
Expertise
Service

The girls who work in the spa are very friendly and up until my actual visit I had high hopes. The staff did not know where the intake paperwork was, how to run care credit purchases, or have internet service to send my information to the person who runs the payment electronically. I had to send the information myself which was fine but I was given the wrong email address the first time so my credit card and ID was sent to some random email but it gets worst. Unfortunately, I was quoted the wrong price and management is unwilling to work with me regarding it. The manager who called me (I think her name was Jan) was very argumentative and did not listen to any of my concerns. Chelsea assured me that management would work with me regarding my issues. It would have been nice to at least get a credit for future services if not a refund for the additional price I was served but since they do not value customers and their first time experiences this won't be the case. I hope that this is a warning for future people who come here. Get your price quote from your consultation IN WRITING including everything that the price includes. I had the SureSculpting procedure and I have blisters which as far as I can tell isn't something other people have experienced. I was only told that maybe its because it was done over a stretch mark which I wasn't forewarned about. I was the first of a group of 5 people who wanted to do this so at least they won't come here but I want to warn all other future customers as well. I am extremely unsatisfied with the customer service I have received. I also reported them to the BBB so I doubt that rating is an A+ anymore

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