Eastern Empire Buffett
3601 Pecanland Mall Dr, Monroe, LA 71203
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maybe you looked too western. the cuisine is eastern. maybe you appeared to be too american. americans are not everybody's favorite people. at least you were not served too many staples in the food. i am allergic to a lot of metal, especially in my food. there are a lot of ways to discourage potential customers, but, feeding them staples should not be one of the ways. just because a restaurant is open for business does not mean you are welcome. i used to think so, but, not any more. in america, we bring our kids up on lots of the red stuff, HEINZ AND HUNT. the kids love the red stuff on the spaghetti. follow the kids. their tummies can tell the difference.
Several of my coworkers recommended that I try this restaurant because I love chinese food and they assured me I wouldn't be disappointed. I went to the restaurant this past weekend and I never got around to tasting the food because I left due to horrible customer service my daughter and I received. Long story short, the hostess never acknowledged my presence( I was the only one in the area waiting to be seated), kept right on talking to her coworker, and overlooked me to greet the next family who came in 5 min. after me. I kid you not, she looked right at me and still assisted the family that came in next! Needless to say, I walked right out of the restaurant and I will not ever return. The food may have been the best chinese food in the Monroe area, but that means nothing if the customer service is horrible. Not trying to discourage others from going, just wanted to tell my experience; your experience may be more pleasant.