Absolutely Great customer service! The guys knows his stuff, but he knows how to treats his clients!
Serving the Modesto Area.
From Business: FREE ESTIMATES. OVER 19 YEARS OF EXPERTISE TO HELP YOU GET THE JOB DONE RIGHT! PLEASE CALL US FOR MORE INFORMATION.
Pool co. Started out great. Taking care of everything. Unfortunatly, over time, quality has slipped. Stopped seeing service quys regularly. Got call, out of blue, money morning, 7a.m.. we quit. I had called regarding pool being green, again. In mean time pool green, filter plugged to point that we have to buy new ones, $400.Got talked into a pool pump (they will warranty for 1 yr). Guess not. I used to recommend highly, now, find sombody else.
BEWARE when I fired Pristine pools, my pool sweeper was stolen from my pool on the next scheduled pool service date. The timing was very suspicious. A police report was filed but no arrests were made or can be made. If this happens to you notify the Modesto police like I did and write a review. By doing this there can be a written pattern that the police can track. The provider does not accept any safe method of payment or better and new ways of payment that protected me as the consumer in my opinion. Only accepted checks and then claimed he did not receive them. It just became a nuisance trying to make a payment because it was not received on the other end. I prefer using cards its easier and faster. I can see the money come or go. Now I have to monitor my accounts for checks that are floating around. Disclaimer: This is my opinion you have the right to decide for yourself if you want this use this business or not.
Helpful guy, but talks disrespectfully towards his customers. ONLY CALL IF YOUR POOL IS IN PERFECT CONDITION!!Perry doesn't like to work on pools that are high maintenance...if he has to work harder, he will charge you more.
Great local "mom and pop shop". it's tough to beat small family businesses. I usually go with companies like this versus the big companies, they are usually cheaper too. That's the case with these guys, shop with confidence!
We have used car and j now for several years. They serve all the pool on all our properties. We have never had any problems. We love the fact it is family owned and that our techs are always the same. They know each pool and what it needs. Phenomenal customer service and highly recommended.
This guys do not do the service as agreed on the contract. And also, the maintanance (whatever little they did) was very poorly done. And if you have questions or concerns, forget about them responding to your calls, texts or voice mails. Very very unprofessional, I would definitely not recomend.