Yates & Co JewelersAdd to Favorites
3501 Mchenry Ave Ste F18Modesto, CA 95356Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Tue - Fri:|
Phone: (209) 523-1443
Phone: (209) 523-7936
Phone: (209) 523-0643
Parking: Free, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: No
Today I got the ring I ordered, and I just wanted to express how thankful I am. It really does look great. I'm so happy that they took the time to walk me through getting what I think we will both be happy with for the rest of our lives. They took care of all of the details. Its that kind of service that sets them far and above the others in my book.
I came here to buy necklace for my mother's birthday. Everyone was very nice and answered all of my questions. The sales person wasn't pushy and they didn't just walk away when someone else came in the store. My mom loves her new necklace and I will be back at Yates to buy something for myself very soon.
I'm sorry to say that the customer service has gone down hill very rapidly over the past year. They are only nice during a sale, but there is no follow through with anything after that. Very sad that they have so blatantly lost sight of customer service. Also, the jeweler that they use put the wrong type of head on my diamond, so its just luck that I didn't lose it.