I've been going here for roughly seven years now and these people NEVER pick up the phone or call you back. Scheduling an appointment is made into a huge hassle so be prepared to spam phone calls or intentionally call the wrong department for any kind of response. It's just ridiculous at this point.
Love, Love, Love this place. Very Friendly staff and they have a large selection of awesome Frames. thank you Sylvan Eye for great service !!!!
My family and myself decided to try a new eye doctor and found Stanislaus optometric it was close by and convenient. Big mistake customer service ends when your done paying for your glasses. the people answering the phone couldn't be more rude. you would think after a family of 5 uses them and spends $2500.00 after the insurance pays there part you would think they would at least act like they give a care. I guess they are to busy for my business in the future. thanks for opening my EYE's to your business practices.
Went to JCP optical because I liked a pair of frames they had. The optician rushed through the exam, the manager added a bunch of extras on to my lenses without discussing the cost of each and slammed me with a huge cost for my glasses when I had insurance. Once I had the glasses I never saw clearly and they broke in less then 6 months. Was reexamine for free. Was told, since the frames were under warranty I would get a replacement frame for free. Nope, they said I would have to pay a $24.00 "deductible" to replace the frame through the warrenty.I will never go here again! They don't even deserve one star, but I am forced to put at least one in for the review.
Friendly Staff and Great Service! Yes, I would recommend Sylvan Eye to all of My Friends and Family
Just wanted everyone to know this office is running a very poor service and they only think about making money and not taking take of their patients. I spent two years going there and not getting my eye site corrected and they wanted to charge $60.00 for an advance test up front out of pocket, Ins. will not cover this. This tells me that you are going to get a lousy exam. My eyes are blurry for two years and cannot drive a car. The eye Doctor said the prescription is the same and no change, but I still cannot see. So stay far away from Sylvan vision unless you want to be ripped off.