These people are incompetent. They told me that they don't take my insurance when my wife was there last week and they accepted. They are also listed on my providers list
It was okay. The doctor was nice, but the products that they offer doesn't seem to hold up too well, I've had my glasses for about 3 months now and the antireflection is already starting to peel. Honestly you're better off going to lens crafter's, or EyeGlass World, or even JCP... Because the quality just isn't there.
Sub-par customer service. Tried calling to simply check to see if my glasses had come in and was left on hold for 10 mins before I hung up. When I called back, I was put on hold AGAIN for almost 20 mins. When I called a third time, I finally got this gentlemen to tell me, rudely, they were not in and to check back in 3 weeks. Very disappointed after I was recommended here.
I got a call from the rude "telemarketer" asking me to come back to their store to buy their $69.95 glasses. I politely told her that the last pairs I got were over $300.00 after that offer. Then she said, "Have a nice day, ma'am," and hung up on me!!!!...EXTREMELY RUDE AND UNPROFESSIONAL!!!!...They need to train their idiots on how to make a sale!...Stupid!
Call them if you like, but go in with your eyes open. My frames broke one month after my warranty ran out, they refused to fix them (said they couldn't), and they offer a "free" exam to repeat customers, but only if you buy their products. I have no insurance, and I definitely DO NOT have the money to buy a new pair of eyeglasses and frames. I am stuck with my old glasses (which are very weak) until I can come up with a solution. They are a rip-off, IMHO.
great place!!! one of the best experiences i have had in long time , Friendly , energetic, knowledgeable, kind staff. I would recommend this place to every one!! they specialize in specialty eye care. I felt comfortable the home time and Doc. Shannon made sure my contacts fit/right scrip / and that i was happy with the brand .Im so glad I found this place( it was on accident lol but it worked out perfect!