3062 Government Blvd, Mobile, AL 36606
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Hi, I recently have been getting service here and the staff is friendly unless you try paying cash for your service in last 30min of open hours, then its rude service with apology..had an oil change done n oil control valve replaced n they checked off on the list Im supposed to reference that everything is green/ok, meanwhile they didn't put a oil change sticker in windsheild, the check engine light/traction which noone bothered to give exp.Came back in AGAIN get an oil sticker with oil mileage etc but no, its worse than a hole in wall on checks and balances,still no sticker. Left the green checklist sitting in chair but as usual with poor balances nothing gets done right n essentially cost more to customer over time and it all was green still. Just lazy sorry humans everywhere. To add the part for vvt is 120$ more than buying the exact part# from toyota on amazon. I do not recommend them for anything other than mechanical and only after you buy the part from toyota to save 30%on parts
10/21/2008Provided by Citysearch -
Terrible service!! Was visiting Mobile for the weekend and found a used vehicle I wanted to purchase. I did not have my checkbook with me and banks were closed. Truck was only $3900. I didnt even want them to come off that price. I asked then for them to finance it and I would pay it off when i got back home. Was told they wouldnt finance a vehicle over 100000 miles on it. Which is total BS....why is it on the lot then. Never heard of a dealership not financing because it had over 100000 miles on it. So I said swipe my credit card and they said they couldnt do that either. Yet dealer next door could. Told me to go to bank and get cash for a deposit and they would hold it. And I could come back for it later. I live 5 hours away. Dont have time to just come back later!! Then asked if I were a member of some Alabama credit Union......UH.....NO! I live in Mississippi! I understand it was a used truck......but they made no effort what-so-ever to help in any way possible. WOULD NOT RECOMMEND PURCHASING ANYTHING FROM THIS DEALERSHIP!! TERRIBLE SERVICE!!!!!!!!