Specialty Transmission & Auto
3927 Government Blvd Ste H, Mobile, AL 36693
|Mon - Fri:|
|Sat - Sun||Closed|
Phone: (251) 661-5309
Specialty Transmission & Automotive
Specialty Transmission And Automotive
Specialty Transmission & Automotive Repair
I was traveling through Mobile when my transmission blew on me. I found this place and they were so helpful with everything up to and including transportation to my hotel that I had to book while it was being fixed. The best, friendly and honest staff I have ever had experience with. I highly recommend this spot if you run into any problems with your car.
Worst experience ever mechanic Lee Packer was very in professional and this shop likes to take advantage of women by charging them more. When I went in for a quote I was told 2 different estimates and after I became upset mechanic Lee Packer offered to do job "on the side" (as he calls it) for a cheaper price. This is unacceptable as a business owner myself I would not tolerate such behavior from employees STAY AWAY THIS BUSINESS. AND ITS WORKERS ARE CROOKED!
I WAS TRAVELING THROUGH MOBILE, AL. WHEN ALL OF THE SUDDEN MY TRANSMISSION STARTED TO DOWN SHIFTING, ME NOT KNOWING ANYONE FROM THERE I CALLED THE LOCAL DEALER AND HAD IT TOWED IN 4 HOURS LATER THEY TOLD ME THAT I NEEDED A NEW TRANSMISSION. WHEN I GOT THE QUOTE I WAS SHOCKED SO I GOT IN THE LOCAL PHONE BOOK AND FOUND A COMPANY CALLED SPECIALTY TRANSMISSION AND AUTO REPAIR, THEY SENT A WRECKER OVER AND PICKED ME UP AFTER ABOUT 30 MINUTES OF DIAGNOSING FROM THEM THEY DISCOVERED I DIDN'T NEED A NEW TRANSMISSION ALL I NEEDED WAS A NEW ALTERNATOR SAID IT WAS PUTTING OUT TO MUCH VOLTAGE AND THE TRANSMISSION COMPUTER HAD SHUT DOWN BECAUSE OF THE HIGH VOLTAGE, THEY PUT A ALTERNATOR ON MY CAR AND GOT ME ON MY WAY THE SAME DAY AND AFTER 780 MILES MY CAR IS RUNNING GREAT. I WANTED TO DO SOMETHING SPECIAL AND LET EVERYONE OUT THERE KNOW THAT THIS COMPANY IS VERY HONEST AND I WOULD RECOMMEND THEM TO ANY ONE THAT IS TRAVELING OR LIVES IN MOBILE, AL. IF YOU HAVE CAR TROUBLE CALL THESE PEOPLE THEY ARE A VERY GOOD COMPANY TO DEAL WITH.
I was completely unsatisfied with the service iI received at Specialty Transmission & Auto Repair. I was charged over $200 to get my transmission fluid refilled. The job was supposedly completed in about and hour and fifteen minutes so I was charged for two hours. I am sure it could have been done in less than an hour. I was also charged for "cleaner" and a "new gasket" which I was not given the option of saying yes or no to. After one of the mechanics finished test driving my car he walked in the door, handed me my keys, and walked back out without saying one word. Also, the lady at the front desk is extremely rude and incompetent. I would not recommend this business to anyone.