Sheila African Braiding
4658 Airport Blvd, Mobile, AL 36608
The shop: is hot and the chairs, fixtures, and cabinets are very shabby/wobbly/full of holes. Trash cans are overflowing and hair is everywhere.
Customer service: nonexistent- They speak loudly in their native language all day only to each other. They keep the tv on programs only spoken in their native language. It's not a friendly or comfortable environment.
Service: poor- they twist your hair so tight and the braids still slip off the next day. I begged the stylist repeatedly not to do my edges so tightly she just kept saying sorry and insisted that I could just spray them and they will be fine. WELL the next morning they were on my pillow (the braid and my hair roots/follicles).
I would give one star just because they do great work. On the other hand the workers or Shelia isn't very friendly. The have NO customer service skills. My braids started to unravel at the root and come a loose after about a week or so. They braids or VERY tight makes it hard to lay your head and rest.(Don't understand how they come a loose). Even tho the braids are neat I will not be spending my money with them again.