Roto-Rooter PlumbingAdd to Favorites
2001 W I65 Service Rd NMobile, AL 36618Map & Directions
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Services: Plumbing, Wells, Drain Pipe, Water Heaters, Drain Cleaning, Septic Tank
After calling 3 companies who were listed above Roto-Rooter on the Yellow Pages to get answering machine (several hours still no call back), Roto-Rooter answered. I explained my emergency. The kind lady on the phone sympathized with me and worked to get a truck open. Their septic pump truck was at my house within 30 minutes. Two gentlemen, Marques and Benjamin worked diligently in a very professional manner. Thank you guys! Highly recommend this company.
02/13/2012Provided by Citysearch -
I called them at 1:30 p.m. this afternoon. They never showed and it's now 5:50 p.m. I even gave them extra time without complaining. So I called and asked when someone was coming. They said that they aren't coming today and that they have rescheduled me for in the morning and if I want them to come out tonight, it will be extra. I demanded to speak to the girl I spoke with and they said no. They refused to budge. I told them that I will pay another company extra and to cancel the visit in the morning. I will NEVER call them again, ever.
UPDATE (1 week later): When I posted this, I had not yet called someone else (due to the after hours). I ended up calling Cottage Hill Plumbing who were very nice. However he did say that he was an indoor plumber and didn't want to charge me unnecessarily if it was an outdoor problem. He walked me through how to check to see what I needed, and then recommended Billy's Outhouse for outdoor plumbing. I loved them! I now highly recommend them and am about to write a review on them both as well; Cottage Hill for not charging me for something I didn't need and Billy's Outhouse for their wonderful service.