Omni Health and Fitness
3930 Airport Blvd, Mobile, AL 36608
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I have to say after reading some of the reviews on yp and google....to each is own. Some reviews made me feel awkward and uncomfortable while others made me feel welcomed and enlightened. I talked to the manager Derek about the gym and he gave me very useful information as well as gave me a tour. He explained the cancellation policy and also extended a 30day free membership offer for my husband and me to take advantage of and critique on our own. This lets us be able to decide if this will be something we will be interested in or not. But for now I find everything to be good. Please make sure you listen to everything the manager or any official has to say before you comply and start bashing him or her. Thanks have a good day!
Omni is a great place to go with a variety of things to do. I wish they had a basketball or volleyball..they have awesome fitness classes..you can go there and get protein shakes even if you're not a member and they are so good! Also the people who work are cool too. ;)
02/27/2012Provided by Citysearch -
I have worked out in several gyms over the years. This gym is pretty big and has alot of cardio equipment. At night its pretty busy with all the classes but I stick to the free weight section which is huge. All around its a nice gym with everything a person could want..except a pool. But that's ok.
02/09/2012Provided by Citysearch -
I would have never lost the weight if they had not challenged me. Plus I won $500.00. If you are looking for a great place to work out I recommend it. I have been there since it opened and the equipment is is real good for me. I like the machines over the free weights. Plenty of elipticals. Never have to wait. Got a great area for me to practice dance steps all by my self. Derek and the staff are nice people to deal with.
01/19/2012Provided by Citysearch -
So, I've lived pretty much everywhere and had a gym membership in each city.... Omni is by far the worst. The reasons listed in no particular order as follows: A) the gym is extremely unsanitary. The locker rooms are carpeted which means all of the various liquids get absorbed into the floor, and they don't have any wipes or spray on the exercise floor like most gyms do so you can disinfect the main parts of the machines before use.
B) The equipment is not well maintained. While I was a member there were several pieces of key equipment that were broken and to this day they still have ""Out of Order"" signs on them. This usually means that when I went to do cardio, if it was anywhere near peak hours, then I had to wait forever for someone to finish or just go home.
C) Their membership contracts are a joke. I'm still trying to get mine cancelled after moving 1,000 miles away, mailing a copy of my lease, and calling and speaking with the manager twice. This has been going on for over a year and they are still charging my credit card. Trust me I'm not stopping until they've refunded every single month's worth of fees. Bottom line - if you are looking for a gym in Mobile area, join Planet Fitness which was right up the street by Bruno's and is a million times better even if it is a little smaller.
12/13/2011Provided by Citysearch -
Horrible experience! Unfortunately this site is not allowing me to post my entire review, but you can find it on other review sites.
To sum it all up, I was accused of cheating the system by the manager, Derek, because his employee(s) issued me a free pass when I went to sign up. This was done as Peter wanted to get me an affordable monthly rate as I had just been laid off. Apparently this upset Derek as he said he told me before that I couldn't have any free passes. This is untrue as the only time he and I really ever spoke was when Omni mailed me a 3-month free promotion over the summer and he told me that I really shouldn't be qualified for it as I worked out under my dad's membership before.
Less than a week of me using my pass, Derek storms into the gym (he wasn't even working that evening) and walks up to me and my group of friends sitting on the couches. An instructor was also present. He starts yelling at me and belittling me in front of everything. He wouldn't even listen to what I had to say. I was so embarrassed and shocked that this was even going on. I didn't understand what I had done to deserve this, and I had no idea why he was SO angry. He continued to yell at me, and even went as far as to mock me. I kept my cool as I was not going to stoop to his level and yell back, which is obviously what he wanted me to do.
Please find another gym to attend. There are plenty of others in our city, and I'm sure their managers won't act so unprofessionally, rude and angry.
12/06/2011Provided by Citysearch -
This gym has very bad business practices (to say the least).
When I signed up I explained that my job would be transferring me to another state in a few months. I was told by the manager Derek that I could pay $10 additional per month along with the first and last months fees, then my membership would be month to month and I could cancel at any time. He explained that when my job relocation takes place, ""just give us a 30 day notice and there would be no problem."" When my job relocation took place, I gave my 30 notice as agreed upon. I also provided a copy of my drivers license with my new address. A month later, I noticed a charge on my credit card for my monthly fee. I called and spoke to Derek, the manager. He explained that a drivers license with the new address was not enough to cancel a membership. He requested a copy of a signed lease. I immediately faxed him the signed lease. A week later my credit card received two additional charges. I called and spoke to Derek again. He appologized and explained it would be taken care of same day. He even called me and explained it was done. After several days of reviewing my credit card activity looking for a credit, I called my credit card and disputed the charges. A month later I received notice from Omni they were turning the amounts into collections.
I am very disappointed with Omni Fitness. I had a membership with them for over 2 years previous to this membership. I highly recommend customers take my experience into review when considering signing up with this gym.
09/06/2011Provided by Citysearch -
I was a member of Omni Fitness and my member id: 9301-123501. Mine is a month to month membership
I called National and Omni fitness many times and asked them to cancel it but I was asked to send a fax instead, as they cannot do cancellations online. I did send a fax back in June but I was still charged in the months of July and August. So I called to check why I was getting charged and they told me I have to mail them but not fax. I do not know why they asked me to fax when they know that they need it in mail. I am sorry to say but I did not like the way the customer service is working here.
I am going to call my credit card and let them know that National fitness is charging me even after canceling my account. This is not my mistake as I faxed them as was asked.
This place is a complete rip-off and do not sign any contract with them. They would keep charging you even after canceling your account.
03/06/2011Provided by Citysearch -
So, this gym has everything. It has every machine possible and class to help in your individual goal, whatever that may be. The reason it's only a 3 star is because they need to be a little more organized. Their main thing is the nursery/daycare. They need to add more to the daycare to make it better. Also, if you do have children (young children, diaper age children) if they go number 2 then you will be pulled off the floor to go and change them. The problem with this is that you only have 2 hours for the nursery. Now, I prefer to take classes and by the time that I am pulled out of the class to go and change the diaper it could have already been done. But, not just that I've lost about 15 minutes of class time...and my own time of working out. The nursery needs alot of updating and needs alot of attention put to it. When I called to suggest this I was told that I needed to speak with the daycare director.
The other reason it's only a 3 star is because really, this is the type of gym where you negotiate your contract. It seems that they are only interested in how much money they can get out of each individual. If they would have a consistant price policy and special they would benenfit alot more. This gym could be so much more if they could just get it together. It's beautiful and like I said has everything necessary for your individual goal and potential.
The instructors are great. I love taking the classes. They help push you through the workout. The classes are big and it is hard for them to know you individually, which is okay as long as they keep up the motivation in the class.
Hope that they can take more advantage of their best selling point which is the nursery/daycare. And get organized alot better so that I will remain a member of this facility.
01/12/2011Provided by Citysearch -
This place is a fantastic place to workout! I must admit, I was a bit skeptical at first (especially with the signature of a 2 year contract), but I can honestly say this gym is the best one I've ever joined. I've trained at two other gyms before (Anytime Fitness and Snap). Both were ok; the staff were nice but they didn't genuinely care about your success. Omni is different. After signing up, you're scheduled a consultation with a personal trainer and a nutritionist to help you reach your fitness goals. The staff are friendly and always smiling, the smoothie bar is excellent, and best of all, fitness classes are included with your membership (no extra charge!!). The restrooms/lockers are the cleanest and nicest facilities I've ever seen in a gym, the cardio cinema is awesome (time flies while you're working out and watching a movie at the same time), and there is a women's only exercise room, which is a nice change of pace if you're self-conscious at first. Trust me--this gym is the best one in Mobile (hands down)!