Comcast Cablevision

I recently added a recorder to my service. I took the existing box to your office and was to get a different box that had a recorder. I stood in line for close to an hour and while waiting my turn I observed the Security Guard taking someone, who had just walked into the office, and took them directly to the front of the line on 2 occasions. This is certainly not fair to those who were already in line to be waited on. I suggest you check into this matter.

Claude E. Tagert, Jr. @ claudejr@Comcast.net