AutoNation Chrysler Dodge Jeep Ram Mobile Service Center
3118 Government Blvd Suite A, Mobile, AL 36606
|Mon - Fri:|
I've done business with these guys several times. Bought several new vehicles from Tony Bellah and love every one of them. I've always gotten good prices and good customer service from them and they treat me like a king.
The other reviews of Autonation are a little absurd and if you pay attention to their writing, it's clear to see that they're not happy unless they're unhappy.
Terrible dishonest people!!! Beware when dealing with them!!! They will scam you. All they are looking for is an extra dollar! This place is the typical sleazy car salesman trying to scam you over! We have gone round and round with them trying to get an issue with financing fixed on a truck we recently purchased. No one will answer our calls unless calling from an unknown number and they haven't payed off our car we traded yet!! I guess as a form of punishment! So now our credit is about to be ruined! This is only half the story!! Do not EVER BUY A CAR FROM HERE!!!!
BUYER BEWARE! The worst bait and switch deceptive car dealer I've ever been to. They lure you there with great prices, add hundreds of dollars in useless dealer installed options on that little side sticker to jack the price back up. Those stickers are on every car and truck. I told the salesman I didn't want or need any of them. He told me they would not remove them. They then try to negotiate only by quoting you payments not a price. A smart buyer with a financial calculator would discover pretty quickly they were adding thousand of dollars to the price trying to hide it in the payment. So dishonest. Do your homework if you must go there. Personally I couldn't get out of that place fast enough.
Wouldn't buy here again! We recently purchased a 2012 Jeep from this dealership and we were very disappointed with how sloppily business was conducted. All was fine up to negotiating the deal. Our bank, USAA, has an agreement with the dealership and lists them as a "certified dealer." Through this program the dealership offers a discount off the final negotiated price with the appropriate paperwork. We presented the paperwork and the employee working the deal acted knowledgeable and assured us he would put the paperwork in our "file." They would not come down at all off of the list price of the vehicle and only moved up $500 on our trade-in after giving us an insulting first offer (they knew we were there to buy and took advantage of that). We spoke about what our downpayment would be and then headed to the finance office to sign paperwork. The downpayment was lost in translation, and the paperwork had to be rewritten to include it. What we did not catch was that the USAA discount had not been applied. The employee who was working the deal was apparently ignorant of the entire discount process and didn't bother to look into it. We were only given one key fob and told if they didn't find the other one we could purchase one from them at "cost." After calling them repeatedly and getting nowhere I called the agency who works with the "certified dealers" and the dealership, after saying they didn't have the paperwork we gave them, eventually agreed to give us less than half of the original discount and program a used key fob they had lying around and send it to us (still waiting on the check for the discount). After leaving the dealership (we live in florida about 1hr away) I went to the back of the vehicle and discovered that they hadn't given us any temporary tags, only a dealership logo plate. Called them and they said they could get one to us in 4-5 days due to the weekend, but the "logo should be fine until then." Also less than a week after buying the vehicle we noticed a burned out daytime running light (probably didn't burn out in the 4 days we had the vehicle). Now, over two weeks after the purchase date, we are still waiting for the title to be sent to the address we provided them and for the check for less than half of the original discount to arrive. We ended up with a nice vehicle, but probably could have purchased elsewhere with A LOT less hassle.
From the first moment I called the dealership I was treated with nothing but respect. I purchased a New Dodge Charger. Which I absolutely love. All my questions were answered and I felt like I was working with a friend. I definitely recommend Roundtree for any vehicle needs.
Thanks again Roundtree!!! I will definately refer all my friends to Roundtree. I recently purchased a 2500 Ram and I love it. Everyone at the dealership was courteous and professional. The whole process at Roundtree was consumer friendly. I recommend if you are in the market for a new auto stop by and check them out.
My experience with this company has not been great. The servicemen are incompetent and the service manager covers up for them. Spent over a thousand dollars to have car issue repaired. Car was not repaired correctly and service shop wants to charge $1500 now to fix the same problem. Either you have incompetent workers or you just trying to take advantage of people. In my opinion, stay away from this place.