I recently added a recorder to my service. I took the existing box to your office and was to get a different box that had a recorder. I stood in line for close to an hour and while waiting my turn I observed the Security Guard taking someone, who had just walked into the office, and took them directly to the front of the line on 2 occasions. This is certainly not fair to those who were already in line to be waited on. I suggest you check into this matter.Claude E. Tagert, Jr. @ claudejr@Comcast.net
My family and I moved to the great city of Mobile last Friday. The week before we moved in, we scheduled for Mediacom to hook our cable and Internet. They got the Internet hooked up just fine, and the cable too. BUT. I paid for a cable box. When the man came, he said they were "out". How do you run out of cable boxes as a legitimate cable company?? One was promised to us Tuesday morning, and it's Wednesday night as I write this review. I can't express how badly I was Comcast was available in my subdivision. Mediacom is a joke. Do all you can to avoid doing business with them.
They screw you everytime. They make you wait weeks to fix any outage or technical problem. They have their "*cusyome service" and supervisors lie to you. And nothing gets done. I should never have to wait weeks or longer for my service to be restored. They give you the run around. They say they will call back but they don't. They lost a loyal customer. If you want internet or cable, go with someone else. Because if anything happens you will be without service till they decide to get off their butts and send someone out. DON'T EBER USE THIS COMPANY!!!