Contracted to take group to port for cruise. Was to have a trailer for luggage and two 15 passenger vans. Trip to port trailer was there got luggage to port but vans did not show, had to go in 4 different vehicles with a 45 min. wait. Trip from port was worse, trailer and vans did not show had to take 7 different vehicles with 2 hour wait.
Overall, my group was super happy with our trip with Bus Charter Express. They accommodated my group of 140 people excellently. Great service and …
Very pleased with service. Professional and certainly not lacking in customer service. Top notch limo and driver.
Awful service. Tried to charge two groups of people for two full trip charges. She didn't base anything on the meter and she specifically kicked me out because of the deal. Do not use this company. I never write reviews, but needed to do this.
The service is not dependable. Arrived late. Sent the wrong type limo, bus instead of hummer. Bus broke down in the yard. We didn't get to use the bus and now Joe won't refund my money. He is now avoiding my calls. He won't pick up either of his numbers and the office help transfers me to a full voicemail. This is our 4th attempt to offer this company our business. I'm done.