This is strictly a self-serve business. Employees/volunteers aren't supposed to know anything. They are good at what they are there for.
THE DHR BUILDING AT 272 N BROAD STREET MY RECENT VISIT WAS AS FOLLOW: EMPLOYEE PARKING LOT JAMMED, VISITOR PARKING LOT LEAVES AND TRASH EVERYWHERE, PARKING LOT NO LEVELED, INSIDE: LOBBY AREA DIRTY, SECURITY GUARD NEED A TELEPHONE OR INTERCOM ACCESS TO PAGE INDIVIDUALS INSTEAD OF YELLING AT THE WORKER NEXT TO HIM IN A BOOTH WHICH LOOKS LIKE A SECURITY GUARD BOOTH IN A PUBLIC PARKING LOT, BEHIND THE DOORS WHERE IN EMPLOYEES WORK, CARPET LOOKS LIKE IT'S BEEN DIPPED IN MUD AND DIRTY WATER, THE LIGHTING IS BAD, THE PLACE IS CLUTTERED, LOOKS UNSAFE AND UNHEALTHY. IT'S A SHAME THAT THE STATE OF ALABAMA HAVE THERE DEDICATED EMPLOYESS WORKING UNDER SUCH CONDITIONS... THE BUILDING IS NOT FIT FOR ANIMALS TO LIVE IN!!!
Jacob Tyler Napper you should be ashamed of yourself. You are gonna get old & disabled one day. This young man took my disabled mom $300 for a deposit on an apt 2 months ago. Told her she will move in Oct. 21st. Guess what? They never had an apt available. And now, refused to give her money back. Jake how would you feel if this was Mary Ann Stanford Napper (your mom)?
Ole bay management really cheated me and my fiance giving us the run around for over a week i was interested in a home they was renting out and i ask last week could i put in an application they told me i would have to do a walked through first i said ok and asked when could i and they told me after 10/1/16 i said ok the first was a Saturday so on monday at exactly 8am i called and ask to do a walk through the lady said call her back in one hour and then we could do it then so at 9am i called back and was told i would have to wait til tuesday morning at 8:30am so on tuesday i showed up at 8:20am the lady gave me the key and told me to go check it out i did and loved it so when i went to return the key and fill out an application the lady tells me that an application is pending !! I ask how when i have been trying to put in a application since last week and i was told i couldn't then on top of all that y didnt she tell me that over the phone or before she let me take the key to do the walk through?? Y waste my time when she knew i could get that home just unprofessional !! Very very unprofessional !! Dont let them waste your time !!
Very rude office staff with no professionalism. When I inquired about prorated rent because I was moving out, the office person laughed about how it was only $8.00. Well Miss LaughOutLoud, I don't care to give the company you work for an extra dime of my money. Maintenance takes at least a week to fix anything that breaks. No one ever calls you back to let you know they've been in your apartment. It took 6 months of me paying gas bills that were over $100 every month for them to replace the hot water heater. When my apartment had an inch of water in it because the hot water pipe busted because of a crappy job that was done to repair the broken garbage disposal they didn't come till the next day. How is an inch of water in your apartment not an emergency? I would never recommend Summerville and couldn't be more excited to be moving on to bigger and better things. And if I don't get my deposit back because of this post, oh well.
Even though it didn't work out on my end, Mr. Nick was on top of everything. He is very professional and the staff there is great! I look forward to hopefully work with him in the future.
I like Ole Bay because the people who work there are courteous and they answer questions quickly. I never feel like they're giving me the runaround.
I feel discriminated against. I have done everything I was asked and my card is still not loaded. I have a pregnant daughter and 2 other daughters and we have no food to eat. No one wants to help us out. Food stamp office has never answered my calls. Not once.
I rented a house from Gulfbelt Properties, Inc. in Midtown from February 2011 until April 2015. I can't speak for some of the other reviews on this site but I can personally say that I really enjoyed having Gulfbelt serve as my landlord. They handled all my maintenance very quickly in a professional manner. All maintenance issues I experienced were repaired very quickly with the exception of an issue I had a couple of years ago. My A/C had to be replaced and the owner of the house wanted three prices before Gulfbelt had permission to replace. However, I believe this was only a couple of days before the unit was replaced and Gulfbelt had a very nice technician come out in the middle of the night to bring me a window unit and a couple of fans until they could get the owner's approval to replace. I hated to leave but got transferred to Orlando with my job. I would strongly recommend Gulfbelt Properties to anyone that is looking for a home.
This company has managed multiple pieces of property for us for thirteen plus years. Phone calls have been promptly returned and we have had excellent service in every area. We have come to greatly value the honesty, integrity and extra mile Mr. Hoffman has gone to in order to meet various situations that have arisen over the years. We would highly recommend this company wether we were landlord or renter.The only time we have not seen deposits returned were when damage or responsible care were not observed.