Wonderful experience here. Brandi Reymundo is an awesome salesperson. Friendly, knowledgeable, professional. Highly recommended.
Darry Shoemore provided us with excellent customer service every time we visited the store. We had a problem with an item we previously bought and he went above and beyond to replace the item. Will shop there in the future.
Awesome customer service! Mr. Darry was very patient and helpful. Hanks is my home furniture store for sure!
Adam was very helpful and courteous excellent service would recommend anyone to purchase furniture from there
I purchased the Bliss Dark Brown Leather Power Loveseat and was extremely happy with the features, price and quality of the piece. The loveseat was ordered and I was given an expected delivery date. When this date was not met, the manager of the store immediately stepped in and made things right by delivering the floor model to my home to be used until my new loveseat was delivered. He was very polite and interested in making sure that I was happy with not only my purchase but also my overall buying experience at Hank's Furniture. This type of customer service and interest by the store manager has become a rarity but it can still be found at Hank's Furniture in Mobile, AL.
The furniture looks great, breaks after a few weeks. They wont fix it. Also after I financed some furniture and paid it off 2yrs ago they sent a bill recently for $2000...for something I paid for.....in full...2 yrs ago. Dont say no one warned you....IJS