Had a really pleasant experience with the service department. I called and was directed to Mark, the head of the service department. Described my problem and told him I would be getting the vehicle towed in the next day. The next day, I receive a call from Mark asking if I had dropped off my car yet because he didn't see it in the lot. I have NEVER had a service rep call me to check if I had dropped off the car or not. He gave me a call to let me know that the towing agency got the vehicle to him safely and that the vehicle would be going on the bench the same day for diagnostics. Kept communication very high through the rest of the process. I also had a separate issue I forgot to mention at the beginning and he did not charge me any extra to diagnose it which he definitely did not have to do. Mark treated me the way every customer wants to be treated - with respect and courtesy. He was very prompt with service and more importantly he communicated with me through the whole process. I felt at ease the whole time. I will definitely be back the next time my car has an issue. Thank you Mark!
940 Hillcrest RdMobile, AL 36695
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
I WAS TRAVELING THROUGH MOBILE, AL. WHEN ALL OF THE SUDDEN MY TRANSMISSION STARTED TO DOWN SHIFTING, ME NOT KNOWING ANYONE FROM THERE I CALLED THE LOCAL DEALER AND HAD IT TOWED IN 4 HOURS LATER THEY TOLD ME THAT I NEEDED A NEW TRANSMISSION. WHEN I GOT THE QUOTE I WAS SHOCKED SO I GOT IN THE LOCAL PHONE BOOK AND FOUND A COMPANY CALLED SPECIALTY TRANSMISSION AND AUTO REPAIR, THEY SENT A WRECKER OVER AND PICKED ME UP AFTER ABOUT 30 MINUTES OF DIAGNOSING FROM THEM THEY DISCOVERED I DIDN'T NEED A NEW TRANSMISSION ALL I NEEDED WAS A NEW ALTERNATOR SAID IT WAS PUTTING OUT TO MUCH VOLTAGE AND THE TRANSMISSION COMPUTER HAD SHUT DOWN BECAUSE OF THE HIGH VOLTAGE, THEY PUT A ALTERNATOR ON MY CAR AND GOT ME ON MY WAY THE SAME DAY AND AFTER 780 MILES MY CAR IS RUNNING GREAT. I WANTED TO DO SOMETHING SPECIAL AND LET EVERYONE OUT THERE KNOW THAT THIS COMPANY IS VERY HONEST AND I WOULD RECOMMEND THEM TO ANY ONE THAT IS TRAVELING OR LIVES IN MOBILE, AL. IF YOU HAVE CAR TROUBLE CALL THESE PEOPLE THEY ARE A VERY GOOD COMPANY TO DEAL WITH.
Hi, I recently have been getting service here and the staff is friendly unless you try paying cash for your service in last 30min of open hours, then its rude service with apology..had an oil change done n oil control valve replaced n they checked off on the list Im supposed to reference that everything is green/ok, meanwhile they didn't put a oil change sticker in windsheild, the check engine light/traction which noone bothered to give exp.Came back in AGAIN get an oil sticker with oil mileage etc but no, its worse than a hole in wall on checks and balances,still no sticker. Left the green checklist sitting in chair but as usual with poor balances nothing gets done right n essentially cost more to customer over time and it all was green still. Just lazy sorry humans everywhere. To add the part for vvt is 120$ more than buying the exact part# from toyota on amazon. I do not recommend them for anything other than mechanical and only after you buy the part from toyota to save 30%on parts
Shopping for a low price decent automobile with high mileage is difficult and you must rely on what you see, the condition of the vehicle and the helpfulness and honesty of the sales staff and manager. I have had over 60 years of car buying and usage and had a good recent experience with Sun Coast City Auto sales. They have a large inventory and happened to have just what I was looking for in a second car, a 2008 Chrysler van in decent condition yet having 155,000 miles on it. Rob Toomey, the sales rep was helpful in directing me to this vehicle and handling the offer, counter-offer and the closing of the sale. He did this with no pressure and with tact. The owner, Tony, deliberately asked me several times did I understand the vehicle was 'as is' at the price he agreed on and he made as part of his offer to have the front end and tires aligned, at his expense. I don't hesitate to recommend those in the market for a USED car to shop here.
My family has purchased 3 vehicles from SKCO this year and have found them to be professional and friendly. We have shopped all over and still come back to skco to get the best deal. To the last comment or bad review you are the liar! I also shop on Craigslist and that does not happen. You must have bad credit and be a disgruntle customer that wants something you can't afford that you probably won't pay for anyway. I don't believe that any salesperson would chase after you and 2nd why would you continue to revisit the place if they were so bad. If you are going to waste time to post a bad review, why not just call BBB is it because your a liar? You know if they see your ad they can sue you for slander then you going to have to pay them the money you didn't have to buy the car in the first place. Hmm made you think you can't hide your IP address.
Great Service, friendly folks, perfect price for Used Cars. For the negative review, I don't buy it! 1) management will not say no to gas money, cause they don't want their vehicle sitting on the side of the road. They want u to drive it and try it out. 2) The cars and trucks have already been detailed, I never sat in one that wasn't clean. They would not even let me look at the ones the just came in cause they had not cleaned it and checked it out. 3) You signed everything, no one rushed you! You can take as long as you like to read the contracts. No one mislead you on much you they paid for the trade..don't believe they paid u later. Sounds to far fetched.
I recently went car shopping and did not have any help, everything that i was looking at was damaged and to high. So I was recommended to Casino Automotive where they had a very friendly atomosphere, the salesman were very down to earth and explained what was really going on. I left out of the car lot ''VERY HAPPY'' with no regrets now I am able to get my kids back and forth to school with no problem. I have a very dependable and reliable car and I would not go anywhere else to ever buy another car. If you want the truth and some help ''I RECOMMEND YOU TO GO TO CASINO AUTOMOTIVE. WHERE THE CUSTOMER ALWAYS WIN''
I bought the v1 sport waverunner from hall's and i was treated very well as always, this is the 8th purchase i have made at hall's, every time i have been treated with respect and got a fair deal but this time Jessica also was in on the deal and not only being beautiful she is knows her job very well. If anybody is looking for a fair deal and wants to be treated right go in and see Jessica and Danny. after dealing with hall's for many years they will be the only dealer i will buy from
This company truly is outstanding in each and every aspect. Having to have transmission work is an unfortunate event, but these people made the entire experience so much better. Professional, honest, and timely, we were back on the road just as they promised. Now I know that truly does pay to choose a nationally known company like Mr. Transmission. I definately recommend this particular Mr. Transmission in Mobile, AL to anyone! Thanks again... John Dotha
Drive time is absolutely the best car dealership that i have dealt with. The staff was very friendly,and they went beyond the call of duty to make sure I got the vehicle that I wanted. This makes my second purchase with them,and i'm very pleased with both of my purchases,and I highly recommend them to anyone who is in need of a good vehicle,and great service. TWO THUMBS UP!!!!!!!!!!!!!!