I had blood drawn at their lab on Thusday 12/29/2016, the lab technician tried to take blood at three places on right arm at center, left arm at center and on left wrist. the blood drawn on left arm are both swollen and she removed the needle as the swelling was getting too bad. She told me use hot and cold compresses which i did. Even after 5 days the pain did not go off and also i had a large bruise green and purple red in color and hurts the whole left hand. So i called the office on Tuesday 01/03 and talked about this issue and since it was mistake of the lab technician doing the blood work i said i will need that to be addressed asap as i am having hard time with the hand. there was no response until afternoon and i called back, talked with another lady and she said someone will call me. No one called me till now Thursday 01/05 regarding this, I never had issues with blood drawn. The primary care doctor Dr Rajan was very good, has lot of patience and had good knowledge but i give 1 star because when you go to a clinic along with the doctor there are other things that needs to be considered.1. blood was not drawn properly by the lab technician. 2. I called in two times regarding the damaged veins which was their mistake and talked with someone who said i would get a call back but No call till now. No response even after 2 days.The bruise is still there after 1 week and the hand still hurts. I don't recommend going there and there are better clinics around.
The nurses were so professional and gentle. I have a needle phobia and had several shots to take. They made it so easy, explaining everything in advance and giving helpful information on ways to protect myself while traveling.