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General Info
Collection Bureau Services, Inc., established in 1976, is Montana's premiere accounts receivable collection service. We provide our clients with the most qualified services offered in Montana. We strive to upgrade and improve our procedures while operating in an ethical and legal manner. Our services have been used to collect: • Past due accounts • NSF or account closed check collections • Current or delinquent accounts • State, county and municipal government collections • Litigation and legal services Call Collection Bureau Services, Inc to start the process of recovering your money.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
all major credit cards
Neighborhood
Heart of Missoula
Categories
Business Consultants-Medical Billing Services, Credit & Debt Counseling, Collection Agencies

Reviews

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irritated
Edited: 06/02/2017
Overall
Rude People

called to ask a simple question about a garnishment to my checking acct. I was not angry or rude in any manner. I simply asked what gives them the permission to garnish my account with out telling me before hand. This just perpetuates the problem. When they take 200 dollares without telling me - then more check will bounce costing me overdraft fees in addition to the outrageous fees charged by this company. They do this to keep themselves in business. The man I was speaking with was mean and said "Well what did you think would happen?" I said "I am just saying it would be beneficial to have let me know before hand that they would garnish my acct. Obviously there was nothing I could do to prevent it - so thew could have let me know my checking acct would be 200 less than I thought."
This man said "everything you are saying is falling on deaf ears." I said "oh that nice" and he hung up on me.

Rose D.

06/02/2017

Overall

The only way to leave a review is to at least rate one star. For the record, I would rate this place 0 Stars. I have never had to deal with such a supercilious bunch of characters in all my life. I wrote a letter to my Senator explaining my unforgettable experience with these extortionists. There is no regulation beyond FDCPA and that needs to change. The fact that each collection company can make and operate under their own policies is astonishing and I have been turned into a CASH COW! My debt is mostly medical and over a decade old. I have hit a wall at every turn when it comes to having any control over my dealings with these callous, cold-blooded, insensitive, ruthless, merciless, insensitive, inhumane savages.

For the record, not all collection companies are like this. I have dealt with other companies that were reasonable and great to me and have been very successful in paying off much of my other debt. Other companies have allowed me to chose which accounts to allocate my payment to in order to pay my debts off smallest to largest. The problem with this company is that they are greedy and if they were to allow me control over which accounts I pay off first (the smallest one being about $5.00) They would miss out on all of that Glorious interest that they get to accrue on each account every month. God Forbid. So their policy is to take my money and apply it where they see fit. Which is to pay off their court fees, processing fees, and re-accruing monthly interest before they split the difference and apply it to the end balance of each of my accounts. They have made their money from me 3 times over paying only pennies on the dollar for my debt and charging extra interest, court and filing fees for garnishment. And I heard this particular company was owned/co-owned by the Late Judge Odlin until March of this year when he passed away. Corrupt, Fraudulent, nefarious, Shady, unethical, unscrupulous, untrustworthy, debauched profiteers. They need to get Bent.

Charleen C.

05/15/2017

Overall
Expertise
Professionalism

Unethical business practises and very rude. They sent their 3rd party to serve us notice which we refused to take...it was 9:30 in the evening...this 3rd party was so angry with us he ran over our mailbox...it has been constant threats...at one point I tried making payment, but the threats still never stopped. Since apparently I was not paying what they wanted me too the next threat was to charge me all kinds of interest...they had already been charging me a dollar per month on each debt. I am a Soldier who is on disability and at the time of their calls and letters I was going through some tough times...I had been seeing a counselor since I returned from Afghanistan and have not been doing well at all making it an even greater challenge to confront the issue. They seemed to think only the worst and even tried garnishing our wages which could not be garnished because our entire income is either SSN or VA disability that are not garnishable (according to my bank). Their continual rude demeanor and threats and attempts to collect from a debt that was not entirely valid along with their constant threat to add more and more interest to what they say we supposedly owe is rediculous. These are not debt collectors but common thugs wanting something for nothing. Bullies who try getting what they want through unethical means.