What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3075 Stockyard RdMissoula, MT 59808
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
2400 South Ave WMissoula, MT 59801
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Missoula area, turn to Safelite AutoGlass. Those in Missoula and…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
The dispatcher was totally disrespectful, made fun of my accent and said I didn't understand English, he would not explain the charges, threaten me and said he would call the cops, this place does not represent Missoula or it's people, it should be shut down and inspected for safety violations, the tow trucks are not safe OSHA needs to check this place out and business conduct horrible, who knows how many people they steal money from.
I found Willy's Auto about 4 years ago and they found the problem with my car that no one else could find!! They discussed the problem and how much it would cost to fix before going any farther and then fixed it immediately and I have been going there ever since. Awesome customer service and a great bunch of employees who are dedicated to doing excellent work!!
Take a look at how the owner of Willy's stalks his customers on facebook and then messages them about their negative (deserved) reviews.
We were really impressed with Josh's quick diagnosis (the new owner,) of our motor issues. Being from PA., he treated us very fair in quick service and price. We appreciated Joe's thorough work on the water pump and cam synchronizer. We felt blessed by these men for their honesty, expertise and being conscientious. Nevin
They towed our vehicle while we were on the river and when I called dispatch the lady didn't know the price of the tow or how much it would cost us. When my wife got a ride to the shop with my 12 year old daughter the 2 guys that were there they laughed at her and made her upset and then called the cops on her for no reason even the cops when they got there couldn't figure out why they were called. Then it costs us 390 dollars to get the car out. This place is very unprofessional and they do not know how to conduct business. Peter needs to clean house and they need to figure there stuff out before his business goes under.
Liar's & shady mechanics, they give you a list needing 'immediate attention' for outlandish prices, when a second opinion debunks all claims. I spent so much money on random parts & labor at that specific shop for 2 years, that I likely didn't need before I started getting second opinions, which ALWAYS negated the Midas estimate.Still whats the harm from a simple oil change? Final straw- when my tire almost flies off my car going 75 down the HWY. The Midas estimate on the oil change days earlier wanted $300 to fix a broke wheel berring. I knew my wheel berring was bent, but didn't need immediate attention, until my wheel tried to leave my car. So I gave Midas the benefit of the doubt. Made an apt, but first I went to my reliable 2nd opinion, took one look at my tire & noticed the last person to put my tire on (Midas) didn't tighten the bolts! They put me in danger, & then would have comfortably charged me $300 for a broken wheel berring. Not even for a seemingly innocuous oil change.
Absolutely the best auto shop I have ever been to. Joe is very honest and upfront, and will give you the best possible deal that he can afford. They can get very busy, but it is well worth the wait. I've had basic maintenance done, and have had them check out cars when I was shopping around. Joe saved me from buying a junker. 10/10, definitely recommend.
I cannot praise Vlad of Eurotek enough. Honesty, expert knowledge, and incredible customer service. Not only has he done FREE inspections and diagnostics for me, his prices are up to 80% LESS than what many other mechanics were going to charge. His turnaround time has always been extremely fast also. Not only will I be bringing my Audi S4 to him from now on, I am telling everyone that I know about his incredible professionalism. I just hope he stays in the Missoula area for a really long time!
stopped in to talk about rebuilding the motor in my car and turbocharging it.. the only thing these guys are willing to do is suggest buying a crate motor or a worn out stock turbo motor to jerry rig into the car.. I wouldn't trust these guys to work on a moped let alone my tuner car
I reserved a budget truck for a 1 day rental on a saturday with a 830 am pickup and a 630 pm drop off. When I arrived the place was closed. I had to track down their on call number to get someone to come get me my truck. It took 45 mins for him to show up. He then proceeded to tell me he was on an "emergency" call. He was clearly lieing as he showed up in slippers. He promised me a discount for the wait. I checked my credit card statement and they had charged me an additional 10 dollars. I had to call budget to find out why. They charged this for dropping the truck off "after hours". I dropped the truck off at 330 pm the same day I picked it up. Again no-one was there even though they are supposed to be during normal budget hours. Thu s is av terrible company run by crooks, and I urge anyone thinking of doing business with them to reconsider.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.