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Papa John's Pizza

Map & Directions
(1 Review)

8915 Johnson Dr, Mission, KS 66202

(913) 268-1515

CLOSED NOW
Today: 10:00 am - 11:25 pm
Tomorrow: 10:00 am - 11:25 pm
20
YEARS
IN BUSINESS
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General Info
Papa John's is one of the world's largest pizza companies that maintains more than 3,000 locations in over 45 U.S. states and nearly 25 international markets. Established in 1984, the company operates and franchises pizza delivery, carryout and dine-in restaurants worldwide. Its restaurants menus include a variety of pizzas along with several side dishes, such as breadsticks, chicken strips and wings, canned drinks and desserts. The restaurants pizzas are made from the blends of wheat flour, cheese, sauces and spices with a choice of meat and vegetable toppings. Papa John's serves thin-crust pizzas with the packets of special seasonings and peppers. The company was recognized by the Restaurants & Institutions magazine with the 2008 Silver Award for Consumers' Choice in Chains in the pizza segment. It supports the Boy Scouts of America, as well as has partnership with Junior Achievement. Papa John's is owned and operated by Papa John's International.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: (913) 789-7705

Phone: (913) 789-7775

Phone: (913) 789-7661

Fax: (913) 789-7705

Payment method
master card, visa, amex, discover
Price Range
$
Neighborhood
Merriam Town Center
AKA

Papa John's Pizza Store 1859

Categories
Pizza, Restaurants, Take Out Restaurants
Other Information

Cuisines: Take Out, Pizza

Price Range : Below Average

Reviews

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Austin L.

04/11/2018

Overall
Atmosphere
Food
Service

Have had 2 of the worst customer experiences with a product company ever. First, we ordered through Papa John's Delivery on a Friday, with long wait times to be expected. Their automated email informed us of approx. 25min - 35min wait. After ~55min - 1hr wait time, we tried calling with no response. After another 10 mins, we received a call from their delivery driver trying to find our address, but we double-checked the address which had been used before with Papa Johns and yet he could still not find it. He got angry and yelled at us after ~10 mins and said we would just not receive our pizza while also using profanity mixed in.

We called the store manager, who assured us this would not be a further issue, and provided us with a 50% off discount available for the rest of the month. However, we tried using the discount on 4/10 (12 days later) and it was not redeemable. We tried calling the store, only to talk to a service employee who told us we would have to call customer service for this to be redeemable. On top of this, this same employee told us we would receive no discount but could order delivery for a time of 2+ hours (on a Tuesday) or we could order pickup for 1.5 hours+, all of which seems to be well outside of expected variance for this day of the week.

All in all, very terrible experience and what is worse, it seems to be a continued experience through multiple channels. Long time Papa John's customer, but will never use their services again and will recommend all friends/family to not use their services as well.