Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
9690 Reagan RdSan Diego, CA 92126
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
9513 Black Mountain RdSan Diego, CA 92126
Having been coming to this shop for years I can only say great things about Ivan, the owner, and his work. There has never been a problem to schedul…
Serving the San Diego Area.
From Business: With over 50 years of experience, you can count on Midas to help keep your car safely on the road. While it's true today's cars are more complex than ever, Midas …
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I will introduce myself, I am Thomas Cravey, owner/ BMW technician from Mason’s here in San Diego. I have found this negative comment about me and my services and would like to know what it is that you think I have done. Please refresh me, I do not remember you (tomc98) contacting me prior to you make this negative review for a simple explanation of that which concerns you. First, I will establish some parameters about my inspection for purchase services. 1. The information I provide to client is private and confidential. 2. The information that I discuss with a person about their personal, finical affairs is private and confidential. 3. I spend about one hour discussing all aspects of their intended purchase, the purchase, the currently needed repairs, a projected two years plan for potential costs of repairs, and their finical ability to afford and maintain their purchase. 4. The seller is not invited into the discussion for matters of privacy to the buyer. 5. I do not give the seller any information without a release from the buyer. 6. I do make notes about the condition of the vehicle, those notes require my interpretation while looking at the car with the buyer as to the status of current, or projected repairs (what is termed a walk through). I do have a few questions for you to answer; 1. Did the buyer release his paid for confidential information to you? 2. I do not interpret my information to the seller, so who interpreted my evaluation information? You? I will make some suggestions to you. 1. The simplest thing for you to do would be to retract and remove your negative comments. 2. The more involved process would be for you to present the specific information that concerns you and we can discuss that as needed. 3. Additionally, I will need the buyer’s name, the car information, e.g., license, mileage, the document you have with the information about the report and the pictures of your car showing the areas in question. I am open to constructive criticism. Maybe there is something that you can show me that will help me improve in my BMW services. Regards, Thomas M Cravey, owner Mason’s, San Diego, CA 92110, 619-275-5088
Oh lord its that time again...... Smog tests.........california's greatest flaw, the dmv's heaviest weapon. They've been a pain in my neck ever since I got here but after the smog shop told me I needed to swap out some catalytic converters for 700 dollars, the pain moved towards my pocket book I whent here for a second opinion and these guys sure did help me out. Some sensors around the catayltic converter were the root of the problem and these guys managed to fix my car up for much less than what the smog test guys were calling for. I think these guys are great at what they do I recommend them 100%
Hello everybody, my name is Albert, I am lead tech and Manager at A to Z auto Repair, and I want to thank all those honest customers that have entrusted me with the care of their vehicles, like Mr. Mike says, I am very friendly, he says we are lazy, even though we started to work on his car the same day even when he didn't have an appointment, and I called him about four times throughout the process to explain the problems with the vehicle, which he purchased at an auction and unfortunately was ripped off, Mike is the typical immature know it all customer that tries to get friendly with the mechanics in order to have us do dishonest work so that he may gain out of other people's loss, just because you got a bad deal on this vehicle and you can't recognize it, it doesn't mean you have to discredit somebody's profession, I deal with people like Him all day, every day, we have over 20 car auctions in the area, and way to many " car flippers" who want to pay people like myself to do half-assed work in order to save them money and allow the to get rid of the car at someone else's expense, at least I am honest about what I do, and if you are a customer like this man, that is looking for a chump to do his dirty work, don't bother coming to my shop, because even though we are the underdogs here in Otay Mesa due to the fact that we are the only established, licensed and bonded shop, we do not need customers that are dishonest and criminals, because after all what you are doing is a crime, and we are not interested in your business, there are plenty of other junk yard mechanics out there willing to take your money, As for the rest of you honest, hardworking people, I you are tired of being overcharged and treated like a walking dollar sign, come see me, Albert, at A to Z auto repair, and have a great day.
Thanks to yp I stumbled upon Clairemont Auto Care and I'm so glad I did! Before going here, I set up an appointment and brought my car in by 12AM. I had just moved back from el cajon so my car had been out of commission and under PNO status for quite some time. Thanks to Clairemont Auto Care, they changed my oil, got my car smogged and certified and not to mention, they also repaired a busted regulator on my driver side window which prevented it from powering up. Honestly I had this problem for over a year not knowing who could fix this for a reasonable price. Luckily, they had the part available and were able to get everything done by closing time. When I brought my car in, Al explained to me that it would take a couple hours to work on since one of his repair guys wouldn't be arriving till noon so he wanted to make sure I had another means of transportation which I did. I basically had left my car in their shop and Al kept me posted throughout the day to let me know what was going on and how much the job would cost. For a new regulator, smog check and oil change, I paid about $289. At first I was a little hesitant to leave my car there, but as soon as I got back, I was just relieved that all the work was done and I didn't have to worry about my window and smog certificate anymore. I'll have to say Clairemont Auto Care is a pretty reliable Auto Repair shop and not to mention honest. I would definitely bring my car back for service next time.
These guys are the BEST!!!! I found them through the car talk site and went to them because of the great reviews from others. Let me say the other reviews were right on the mark. I delt with Jeff the manager who is a very kind, honest, and easy to talk to guy who really knows his stuff. I got my transition fluid changed with no problems and at a great price. He also alerted me to some other work I should consider getting done in the near future (my car has about 150k miles on it). But there was absolutely no pressure from him regarding further repairs. He was simply bringing some things to my attention that my car needs. I know a thing or two about cars, and I take good care of my car so I know that the items he brought to my attention were completely legit. Moreover, they didn't try to sell me on useless crap, like other shops (oil change places mostly) do. For the first time in my life I have found myself a shop and mechanic I can trust!! I would recommend them to my friends and family and would even feel good about sending my wife to them alone. (nothing bad about women, but some Unscrupulous places try to take advantage of people who might not know any better). Jeff is worth his weight in gold and this place is great!!! <<
QUALITY work on my 2007 Lexus es350. its a salvaged title, but you couldn't tell unless i told you so. i went through craigslist to find someone to spot paint the roof of my car. a salvaged title means we're doing the minimum to make the car look good to sell it.. and thats what they did to my car. i called bumber king because the clear coat on the roof started bubbling after i got it washed and detailed. dee called me back, gave me a great price and a day he could come out to me to do it. i called other places to see what they charged, and the prices they gave me were about the same, but i appreciated that dee called me right back. i set my appointment, dee came out and did the work! AWESOME! problem solved right? nope... another place on the roof decided to bubble as well.. called dee again, and since i only paid of the price to paint the whole roof, he honored the price he told me for the whole job, and just did the rest. he had to come back and buff it on each occasion, but that the process. th color matched perfect. what i like is this company guarantees their work, and is totally mobile!!!
Vinh Phat is, perhaps, the finest mechanic in San Diego and definitely one of the best in the country. Don't let his modest shop fool you. I would honestly give him the following ratings: Diagnostics *****, Honesty*****, Price ***** Passion***** Heart***** (He's one of the few mechanics you can be confident paying whatever he asks.) There are not too many true Master Mechanics left in the U.S., but Mr. Phat is one -- and a true gentleman to boot. (I've really only met one other mechanic with this kind of passion for cars and customers - that was European Precision in Dallas, TX. If you go to him, you will not be disappointed. This review is by a customer who has had US, Japanese and British cars fixed perfectly by Mr. Phat. In fact he fixed problems that literally 5 other mechanics flubbed -- Including the dealer in the case of our American car! (We've lived in over 5 cities and have had perhaps 30+ car repairs.) I wish I was comfortable putting my real e-mail here so I could answer any questions, but I'm afraid of spam... Tsk.
I stumbled on this site while looking up Sorrento Valley Automotive's address to pass onto a friend. I was surprised at some of the reviews. I have been taking my car to Sorrento Valley Auto since they opened and even before - a total of 20+ years. I have always found them to be straight-forwarded, knowledgeable and clear about the work my car needed and why. Unfortunately, I think some people think that having their car fixed should be cheap. A lot of experience and ability goes into what a good mechanic does. Sorrento Valley is great at what they do. They wouldn't have the amount of longterm customers that they do, if they weren't good. I myself have had 3 cars, with over 150,000 miles each, maintained by them. You don't get that kind of longevity without good care. I think, "Cheap comes expensive." I bet the negative reviewers listed here are constantly in search of a cheap deal, always think they are being 'ripped off' and never stay with any business, much less a mechanic, for longer than 2 years.
Driving home from work last week my car died while on Interstate 5. Ive never had a scarier experience in my life. Anyone who has been through it before knows what Im talking about. Anyway, it was around 5:30 when all this happened and my timing couldn't have been worse since I had a date later that night. Luckily I remembered a friend of mine recommeding Suspension Plus where they had had there car repaired in the past. I called my friend and got the number and before I knew it the guys at Suspension Plus had sent out a tow truck to come get me and my car. When I arrived I noticed that their shop closed at 6pm which was right as I got there but Brad and his crew stayed late to replace my serpentine belt (I actually know what that is now!) I couldn't have been more suprised and was delighted to find that a really bad night was saved by an outstanding group of guys that I will be recommending to everyone from now on. Thank you Suspension Plus you really are a place I can trust... Angela
I took my son's '04 Ford Ranger Edge to Nick at FTS Auto on Convoy because it would only make half power upon acceleration. It had been to 2 other shops that had given up on the problem. Nick ran diagnostics on the truck with an on board scanner but found no abnormal conditions, except that the truck still had low power. Nick and his crew didn't give up like to other shops did. It took many hours troubleshooting but they found that the computer needed updated and found a bad crankshaft pulley. He repaired all problems and charged a very fair labor rate for hours spent. Nick even repaired a small coolant leak and never charged for parts or labor. The truck has never run better. I would refer FTS Auto to anyone because of their honesty and expert knowledge in the field. Rest assured you will be treated fairly and not charged for parts you do not need. We will continue to use them for all our automotive needs. Thank you FTS Auto, from another satisfied customer.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.