Discount TireAdd to Favorites
17730 Highway 7Minnetonka, MN 55345Map & Directions
Saved to Favorites
|Mon - Fri:|
Fax: (952) 470-8175
TollFree: (800) 385-3322
Specialties: Recreational Vehicles, Trailers, Motorhomes & Rv's, Campers
11/20/2011Provided by Citysearch -
I had a mixed experience at Discount Tire in Minnetonka. The staff is friendly when helping to pick-out tires and I actually liked their sales approach. However, once you commit to buying tires from them, the customer service goes out the window. First, they gave me an estimated wait time of 2.5 hours. Unfortunately, the wait time was closer to 6 hours total. I even went up to the counter 2.5 hours into the wait to ask how much longer and they told me another hour. 3.5 hours later, I got frusterated and told them I wanted my keys back. They then said that it would only be 30 more minutes and would move my car to the top. This frusterated other people who were there as well. They were busy, so I can understand some overage in the wait time, but 2.5 hours is A LOT different than 6 hours. I wish they would have set expectations better so I could have had someone pick me up. Additionally, make sure you review the invoice. They had about an $80 adder on mine that I did not catch until I got home. They are in the business of making money.,. I need tires on our other car, and will be trying someone else.
10/15/2010Provided by Citysearch -
Lots of good tire brands. Excellent Service. Good advice.
These folks offer good products and service, lifetime balance and rotate (no more excuses for not doing that).
As the last writer said, examine whether you want the Tire Replacement Certificate. The only negative that I have: I had to go to the car wash right away to clean up the installation mess.
11/05/2008Provided by Citysearch -
Both my husband and I purchased tires for our respective vehicles within a few weeks of each other. Neither of us was asked whether we wanted the tire replacement certificate for $13.00 per tire (6 tires total: $78.00) however it was added to both our invoices. Certainly this is where they make profit. Be sure that the employee goes over your invoice with you and itemizes each charge.