What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
8236 Arthur St NE Ste CMinneapolis, MN 55432
From Business: Has your property been damaged by water, fire, flood or sewage backup? Let the professional team at Done Right Carpet & Restoration dry, restore and repair your p…
Serving the Minneapolis Area.
From Business: Water Mold Fire Restoration WMF Restoration is in business to help people get their lives back to normal. During times of struggle and frustration, we take pride …
3798 Oak TerSaint Paul, MN 55110
Perfect! Tom does outstanding work, takes pride in his craftsmanship and has a very fair price. Look no further! Call him for any carpet repair a…
Serving the Minneapolis Area.
From Business: Our business was established in 2001 and we continue to offer a tradition of excellence in carpet cleaning and upholstery cleaning in the Minneapolis/St. Paul, MN…
Some of the next steps to take after flooding damages your home.
We had a major water leak in our basement after completing a full renovation of the house. We had to get things cleaned up and repaired in just two days before a big home tour for our house. Mark and the team were prompt, showed up off-hours and took care of everything. Will definitely come back to them in the future!
Wow! I had a flood in my basement, and they were so quick to respond! I recommend them 100%! The service was great! Thank you so much Clean Team Restoration!
They charged 149 for 3 rooms and hallway under 500 square feet. Did not remove any stains in carpet tried to sell us over 200 in upgrades and treated us like dirt when we declined to upgrgrade. Our carpet is 4 years old and we have had MUCH better experience elsewhere and better results from doing it ourselves!!! Waste of money!!! Do not use this company
The owner, Mark Schultz, came to our home to clean our basement carpet on Saturday, April 6th. We had an scheduled time of 12:00 - 2:00. About noon, Mark called and let us know he was running late and would be at our house closer to 3:00. (Great Customer Service!!) He arrived shortly after 3:00. Our basement carpet had a few pet stains. We knew the carpet would need additional services due to this. The quoted price was $400. Seemed a little high but we expected to pay additional costs from the coupon we found so we agreed to the quote.When the work was completed and the carpet was wet, it looked great. Mark indicated that if we had any issues, to give me a call. On Sunday morning, as the carpet was beginning to dry, we noticed brown spots on the carpet (in places where there were no stains before). I gave Mark a call on Monday morning and he came back on Monday evening. He completed another acid rinse on the carpet. On Tuesday morning, the carpet looked better but still had a few stains. Before I could call Mark, HE CALLED ME to be sure I was satisfied. When I told him there were still a few stains, he again came to our house on Tuesday evening and treated the stained areas. On Wednesday morning, the carpet looked much better. Again, Mark called me to ensure I was satisfied. He offered to come out again if I wanted him to treat the area once more. I told him the carpet was fine and I was happy.In reading the reviews, there are a few really negative ones for this company. I wanted to write this review to say Mark came to our home three times to clean our carpet to ensure we were happy. He showed great customer service!!
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.