I'm long overdue in writing my review. I/we are shocked to read some of the ugly reviews. I/we have used TCVacuum from time-to-time over many years. We're always treated with respect. After leaving our vacuum for repair, the technician calls within 72 hours, explains the problem, what it will cost to repair and when we can expect the work to be completed. We have NO idea what these poor reviewers are talking about. Carla is getting a bad rap here. Carla has ALWAYS been kind and professional in our experience with her. In fact, will be coming in soon for a used vacuum for our lake place. See you then! Jon & Jules
9220 Bass Lake Rd Ste 360Minneapolis, MN 55428
From Business: Founded in 1987, Cady Building Maintenance is a locally owned and operated company that provides a range of cleaning and maintenance solutions for residential and…
I am so satisfied with the customer service here. I called another repair shop and they quoted $89 just to look at my vacuum. Then I was told a new filter would be $50 dollars and any other parts on top of that. The Dyson Team waived the service fee, gave me a new filter for free, replaced the head of the vacuum and charged me nothing. The technician simply said, "You paid a lot up front for this Dyson. It's under warranty and we want to be sure that you will continue to use our product." Wow. I truly will never buy any other brand!!!
Thanks for the central vacuum install. We love having a central vac again. and please James know that we appreciated his help configuring the system.