1st, This is not his address. He is not licensed, insured, bonded, or registered with state of MN. ZERO; f- for Jamie Mathews Hardwood floors.Mathews Hardwood Floors is not a known business entity in Minnesota. He advertises he is Licensed, Registered, Insured and Bonded, He has no insurance. He is not registered with the State of Minnesota. He is not licensed or bonded. End of the day he is not someone you want to hire to do your hardwood floors. RUN THE OTHER WAY!I first met Jamie Mathews in March 2016. He was a great sell! He claimed to be bonded, licensed, insured and registered. He also talked about his attention to detail in matters of mixing bundles, what is referred to as stair casing where boards are placed with 2”-3” steps between them. Laying floors without attention to mixing bundles so you have a mixture of darker and lighter boards and NOT stair casing are the hallmark of a fantastic hardwood floor installer. Jamie Mathews talk scored a 10. Actual adherence to these techniques gets a ZERO!
He was so easy to work with. Very honest and was on time. I was so happy I went with him. Thank u jamie
I went to the showroom and met with JC. I wanted to order some wood flood, but she would never return my phone calls or emails. After a month of trying I will never recommend or go back there again. All I wanted to do was to give them some money for flooring, but they unfortunately did not want to take it (appox. 1500 Sq/ft of flooring)
This was the second Tile Shop location in the Twin Cities where a salesperson sold us tile that was inappropriate for the location and function where it would be installed. I think the salespeople must work on commission and will tell you what they think you want to hear to make the sale. This time the salesperson sold us white marble tile for a steam shower we were building. After installing it, we read online that white marble is inappropriate for steam showers because it oxidizes to an ugly brown color. After spending thousands of dollars and countless hours installing the tile, we have a tile that is turning an ugly brown color. I will never buy tile from the Tile Shop again.
I have to disagree with the other review. Reis and Touchdown Tile have remodeled my bathrooms and kitchen floor and they all look amazing! So glad I found them!
This company does not even deserve 1 star. After re-doing our tiled shower once because the tile was laid in the wrong pattern, it still looks horrible. Uneven grout lines, cracked tile, sloppy and dirty adhesive sealing applied to the grout, and the list goes on. Don't waste your time or money having this company do your tile job.