I WILL NEVER PARK WITH THIS COMPANY AGAIN! I saw the $2 for 20 minutes at the top of the sign after I pulled into the ramp but didn't read beyond that. 22 minutes later when I left they charged me $18. What a total scam/rip-off!It really sucks that I had to drive up to the 10th floor to park and then down again when I left. That probably cost me 8 - 10 minutes. There were no special events going on in the area jacking up the price. This is just the company's everyday rip-off price.
Warning! $19 for under 30 minutes - "early bird special" signs on streets misleadingThey can charge what they want - but misleading not cool
TERRIBLE CUSTOMER SERVICE. I parked at the Dinkytown lot. You have to call in your payment, or have a smart phone to use their app. I called. Their automated voice operator is very garbled and difficult to understand. The choices for parking read to you do not match what the parking lot sign says. I accidentally paid for 8 hours of parking instead of 1 hour. There is no confirmation menu before you're charged. It was only in the text I received after that I discovered the error. I phoned right away. I got a person who couldn't help me, and gave me a phone number for the "supervisor." This person also said he couldn't help me, and I would have to talk to the "manager." It took a day to get that person on the phone. He also couldn't help me. He argued with me that I had read the signs wrong, and that they do not give refunds regardless. He said he would have to speak to the "owner." That was a week ago, and I haven't heard back. I paid $21.50 for something that should have cost $4. I will never park there again.
Do not park here. I parked here on 7/31/13 from 1:22pm to 3:46pm and was charged $20. That's right, I was charged $20 to park for less than 2-1/2 hours. I called and was told that that rate was valid. I told him thanks, I will not park there again.
We have always had a good experience here. Sometimes the service isn't the best, but the food is always great, the atmosphere is great. It's a fun place to eat.