Awesome job by Danny and Jason I am now 2 months out from my last cleaning and still looks brand new and our rental property was damaged by our tennents pet I wrote the carpet off as a loss Danny came in and restored our carpet to new and I have not had any more problems with pee smells I saved a few thousand dollars because of this company!!!
8236 Arthur St NE Ste CMinneapolis, MN 55432
From Business: Has your property been damaged by water, fire, flood or sewage backup? Let the professional team at Done Right Carpet & Restoration dry, restore and repair your p…
430 Industrial Blvd NE Ste 200Minneapolis, MN 55413
From Business: Haldeman-Homme was founded as the W. W. Haldeman Company in 1924. Initially the company dealt primarily in light material handling equipment for industry, but gra…
They are fast, efficient and does great quality work. Has great friendly service. Would recommend if you need carpet cleaning.
One of our employees made the mistake of extending credit to this guy. He never paid his debt, and when we called him he would give a sob story about how he can't pay his rent and is just unlucky all the while complaining about the price of the products that he never paid for. Refuses to return the stolen items and hangs up on us. Total loser with no pride in his name. If you seriously consider hiring a guy like this to work in your home or business, you are out of your mind.
We got a leak in the basement early June 2014. Called Foster Garza, came out gave us a quote on water extraction. At the beginning he made it look like he’s willing to work extra hard, stay up late to put together the estimate and so forth. Then gave us another quote to fix our dry wall and windows wells but then made a bigger mess than what it’s already is. His team cut out our dry wall all crooked, nails left all over the carpet, and told us to hang in there because they are giving us deal. No show time after time. Each time they come they say they found more issue so they want more $ down, more deposit. It's been 2.5 months, we are out $2,495 with them and still nothing is completed. When ask for receipts of what they purchased, never show. Talk to is Sub contractor, they are the one who purchase all the supplies for Foster and he hasn’t refunded them even. When try to contact Foster, the owner to get our deposit back, he said what money.DONOT use this company, they are out there to drain your hard earned dollar. As soon as you give them the check they run to the bank and cash it right away.To this day, they left behind a full garage of all the trash they told us they'd remove. Left behind walls with big huge gap to fills. If anyone interested to hire these guys, good luck because the mess that they leave behind will cost you more to get it clean up. This company is such a joke.
HORRIBLE! DO NOT USE! Scheduled them to come into my empty home to clean the carpets before the movers came. When they arrived, they told me that my carpet type needed extra solution. The price jumped from $150 to $600. Had no choice but to use them, since I was in a time crunch. Negotiated down to $500. When I called the owner a few days later to complain, was told "no one held a gun to your head" "you could have said no" that I was a "stupid person" and that he needs to "charge that much to stay in business"
Wow...nice job. Very professional and courteous. No high pressure sales and ad ons like Stanley or Zerorez. I reseached the competition before I was recommended to Comfortable Carpet Care. I could not be more pleased. I recommend Dan and Comfortable Carpet care to you!
Do NOT use Go Clean. After canceling on me the first day, due to weather, Scott rescheduled for the following day. Scott showed up, wrote up my invoice, asked for my check in hand, then said "and I hope you have some extra time...I need to go back and get some equipment I forgot". Against my better judgment, I allow him to leave, with the promise to be back in an hour or so. Calls me later to say he is tied up all day, getting his van repaired... I checked with my bank, and he cashed my check within an hour after leaving my house. He admitted to me that he had no money on him and used my money to fund his van repairs, and admitted to lying about needing the forgotten equipment. Never made it back that whole day and did not contact me again until the next day. By this time, I had found the numerous bad reviews about him and his company, and could not allow him back to my home, even if he truly would come back. So far, he refuses to return my money, as he "does not have a money-back guarantee"..... He performed no work and took my money to cover his personal expenses..... I have filed complaints with the BBB and the MN Attorney General Office
Great company to work with, will definately use them again if needed!!!
Do NOT use Go Clean. We used them twice in the past, and they were okay. This past week, I learned never to use them again. I called last Thursday to have them come. Scott, the owner, said they could come the next day, Friday, between 1 and 3 pm. So I waited. Finally at 4:30 I called because nobody had shown up yet. Scott said he was just going to call me, they must've had some issues, and he could get me in the next morning, or right away Monday, or whenever I chose. I told him to put me down for 10-12 on Monday morning. So come Monday, I start waiting around again at 10:00. Finally I call at 1:53 pm, leave a message, and Scott calls back at 2:47 saying he has me down for 2:00-4:00. Clearly his mistake, as I would never schedule it for that late, and my mom was at my house when I scheduled it, and I even asked her when I got off the phone, to be sure I had said 10-12. But whatever. Scott says they won't get there until 4:00, they must've been running behind again. I wait. And wait. And wait. Finally at 6:18 pm Scott calls me and apologizes, says they can be there right away or I can reschedule. Sorry buddy, I am on my way out the door to go eat dinner. I wasn't going to even reschedule, but he sounded apologetic. So I had him put me down for yesterday, Tuesday, IF they were actually going to come this time. He said they will be there between 9 and 10 am. The guy didn't show up until just after 11:00. Scott had called me before the guy was even here, expecting that he had already been here and was done and gone. Nope. So the guy gets here, tries talking me into all this extra stuff. My boyfriend had left a blank check made out to Go Clean at home for me, so I had him call and talk to him to see what services he wanted done. He only wanted the basic cleaning. After Jarrod is finished, I start filling in the check. He looks closely at it, and asks where the bank is located, and if it is close so he can go cash it right away. Then he noticed it was made out to Go Clean. He said it needs to be made out to himself. I call my boyfriend to get another check, and he tells me to just write a check of my own and he will give me the money when he gets home. So I start to write out my check, Jarrod looks at it closely again, and wants directions to the bank so he can go cash it right away. And he even asked if I could just pay all cash, or some cash, because he didn't have any gas, and no money. This is a company vehicle. Doesn't the company pay for his gas?! So I gave him $20 cash, and wrote the check out for $304, instead of $324. After he was gone, I looked at the receipt, and the bottom says "Note: All Personal checks must be made out to GO CLEAN. (No Exceptions)" And then I added up the charges for the services he provided (1200 sq ft, a landing, and stairs. It totaled $236. Why was I charged $299? (plus tax brought it to $324) I called Scott to tell him that Jarrod had me write the check out to him, to make sure that was okay, and mentioned I had a question about my charges, but it went directly to voicemail, and I have not heard back. Scott told me he hires work release people, and has had problems with this guy. Well, fire him, and run your business a little better. Here I probably over paid, when if anything, I should've been given a DISCOUNT for all of the waiting around I had to do because they don't know how to run a business!
Dan did an excellent job cleaning our carpets, chair and stairs. He took out stains that others said could not be taken out. He was recommended by my dad that had a flooded basement and Dan removed all the staining in the carpet and rust stains from the wet furniture. We will definitely be using them again.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.