Very bad experiences with Park Nicollet Clinic -- specifically with their billing department. Several times in 2016 I have received collection notices in the mail for "past due" bills. When I ask PNC about the bills, the department says "that the sent out letters and received no response." When I asked why they didn't call, send an email or put a notice on MyChart, the phone went quiet. So I paid the bill in it's entirety. Four months later, another collection letter. Again, I called Park Nicollet. Again, they said they sent out letters no response. We verified my email address and I paid the bills. Two months ago, I receive ANOTHER collection agency letter. After filing an official complaint with their management, they send me a BACK DATED LETTER saying that I had a past due bill. Not a copy or facsimile -- a back dated letter with a date stamp of today's date on this. Wow, that is borderline fraud. Filed a complaint with the BBB.
2405 Hennepin AveMinneapolis, MN 55405
From Business: Full Time Doctor on Staff Weekdays and Saturdays Available for Scheduling Appointments: Dr. Elizabeth Johnson OD
My eye doctor was very informative and knowlegeable. He explains in terms understandable. Thanks Dr. Keith for addressing the concerns I noted.
I won't say I won't go to Lenscrafters again, but I won't go this this location again. From the very beginning I have had fitting problems. They gave me a frame from the display that had a problem with the hinge. They are so wide they continue to slip right off my ears. I have to periodically go back there for correction and the bows never retain the proper shape. This time they bent the bows in the back more and told me to be careful of the spring. Oh, there's a spring problem?????