5010 Hillsboro Ave N, Minneapolis, MN 55428
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Taxi never showed up and my elderly parents missed my wedding. I made an online reservation for a wheelchair taxi 4 days in advance. I also called to confirm details. I received my email confirmations. 45 minute rides were to be about $100 each way. I was told company makes it a priority to be on time for events such as weddings. After 30 minutes late I called, (from my wedding) talked to gal who indicated there was a problem because driver didn't want to take the job. I was told they would get replacement taxi and call my parents with an update. No taxi and no call. This company is Airport Taxi, Taxi Services Inc. Company has several names and phone numbers but I have the correct site for this review. They don't even have a manager available to talk to. I had to leave a voice message. Looks like business from the handicapped are not welcome with this company. R.A. New Brighton, MN
IRPORT WAS AT MY DOOR IN 10 MINUTES - FANTASTIC SERVICE!!!!
this morning 3/23/2012 for a cab from Red and White Taxi - dont you dare call them, at about 4:00 am for a 5:00 am pickup on Minikada Court in St. Louis Park, MN. It took the man on the phone over 20 minutes (I checked my phone after) to put my order in. First he had to hear me, I think he was deaf. Then he said he could not find my address in St. Louis Park in the computer. The company I work for, a financial institution down town on 2nd Ave used this company in the past so I had their number in my cell and in a pinch and against my better judgement called them. I need to mention, our division does not use this cab company anymore for many reasons, but I had the number and it was easy, so I thought.
To make matters worse, the cab never showed. I called, and called and they said it was on the way. At 5:45 I finally called Airport Taxi to get me to the airport. Airport was at my door in 10 minutes and the driver even loaded my bag for me and unloaded it at the airport. I have now missed my flight even though I allowed an extra hour, so I have 3 hours to let the world know on every social media site not to use this company. Deserves a zero if you ask me.
NEVER use this company! I called them the day before. The taxi showed 1/2 hour AFTER the time I needed. I needed the driver to take me to the train station, and because he showed up VERY LATE, I had to ask him to take me directly to the airport. Then he apologized being late with hard to believe excuses ("got wrong address...got lost" but never called me to verify!), charged me $32.50, I gave him $35 WITHOUT mentioning I was giving him a tip (obviously I was not), and he kept all of the money! He should offered me at least the change, but he didnt. All he wanted was to force me to pay him the entire trip to the airport without respecting that I didnt wanted to do that. I am a student, so I llok for the cheapest way to get to any place. Definitively I do NOT recommend this line and will never do business with them again.
Call Airport Taxi for everything. Dont' waste your time (or frustration) with another taxi company. Learn from my mistakes!!!
Your call gets answered right away when you call, and your cab is always on time. The drivers are friendly and they are required to keep their cars clean inside and out.