Withholds complete information and will take advantage. Store manager ran the transaction which unnecessarily cost me $250.00.
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Best metro store I have ever been to. Employees are knowledgeable on all plans and everything about phones and always make the customer come first. They also always get me the best prices all around. Definitely recommend this store to any store in all of Minnesota
Excellent service, friendly people, fast and helpful service. They are always ready to help and try their best to make their customers happy. Always hooking me up with deals love this place. Have a huge selection of cases and accessories.
Do not use this store. They are not a Sprint Corporate location. I was quoted a plan by the District Manager(Matt Pohlkamp), and was pressed for time, so I scheduled to come back the following day. I went into the store and was being sold on a different plan. I did not accept the plan and I tried contacting the District Manager (Mr. Pohlkamp), on 3 different phone calls with voice mails left for him. Have yet to hear back from him. I have since contacted the corporate number and although I was on the phone for a while, the problem was resolved and the plan I was supposed to get was honored.
Such a horrif experience. Customer service overall with this company is sorry, but this lication was so rude, called the police on my spouse because they didnt guve him a receipt and he was upset, another time not helping me just total ignoring me then when I spoke on it they said i should leave and he doesnt have to help me. My phone never has signal, i just paid my bill yesterday and today its sayn "your service is temporarily canceled due to bon payment" this would be my 2nd time calling on this matter, im just livid!!!! I had enough! I would rather talk through string and paper cups, prolly have better service then....