I have been a faithful customer of Dennis for over 25 years with my husband and our business . I left my narcissist abusive husband who i have a restraining order against . Since I left my husband Dennis and his office staff have treated me in the most inhuman rudest unforgivable ways . I called exactly 1 week ago to request a copy of MY PERSONAL 2016 taxes ( my husband won't let me see them. ) Dennis's secretary stated Dennis was off for the day and she would have to call him to ask . I said .. Why ? She never gave me a answer . I wanted to pick up a copy . She said I couldn't . She said she would call Dennis and call me right back . I never heard back from anyone ever . Why are you holding my taxes hostage ? They are MY taxes .. Why do I need anyones authorization Dennis ?? Why are you interfering in my divorce ? Crossing the ethical line much ??
I would give fewer stars if I could. I used David Bredeson in 2013. I got a notice that the MN Department of Revenue had audited my tax return for 2013 and I owed an interest penalty. I called their office requesting audit assistance. I was told they can't help for anything "that far back." I informed the person that answered the phone that this is within the statute of limitations. She then hung up on me. This is after I first called and left a message requesting they call me back and they never did. What irritates me most is the refusal to even learn what mistake they made so that they can better help people in the future.
I was surprised to see the previous post. Sounds like a disgruntled former employee or current competitor. I have used this company for many years and the management and staff have always been a pleasure to work with and have provided me with the highest level of service one can find. From my experience I have found that the company operates ethically and with the highest level of integrity.
Best service I have ever had!! I Came for 3 items and got 4..