Very disappointed in this FedEx office. They lost the package that was delivered there to be shipped. The package contained a cell phone of a disabled person with that phone being her only source of communication. It was being sent back to be fixed. They told me that she (my sister) could file a claim to have it reimbursed. However, that phone had personal information, medical information, and passwords on it. She is very distressed. I was given multiple numbers to call to try to find the package. My thoughts are why am I wasting MY time making all these calls? I am not the one who lost the package. We were told "sorry. I don't know what else to tell you." ok. How about taking accountability and making the necessary calls to find the package? Come on people. It's common sense customer service!
Very helpful employees. Has shipping envelopes available for sale. They were able to assist me with packaging my item. The even offered to pickup my package next time, if it's too heavy for me to bring it to store.
Kudos for being on time though my plane wasn't and getting me to The Westin Edina Galleria safely!
I would recommend this transportation company to any traveler in Minnesota.
I am a cruise specialist travel consultant and I own The Flagg Agency outside of Atlanta, GA. I have to travel to MSP yearly for a meeting and have used Premier Transportation exclusively for every airport pick-up. The drivers are always on-time both at the pick up and the drop-off and the cars are always clean. I recommend them to my colleagues in the MSP area for their clients needing airport transportation!
"Premier Team, I cannot tell you thank you enough! All of our travelers successfully boarded their flights, and are en route to California. I could never managed events like these without you!"
Thanks for towing our Jetta, thanks for changing the tire and thanks for getting into the other Jetta after our dog locked the door! You guys were great!
I used Premier Transportation for our annual office party dinner. I was extremely impressed with the whole evening. The limo was very nice - inside and out. Our driver was helpful with suggestions and professional. My staff appreciated the opportunity to not have to drive this year. We were able to have dinner at one location and then drive around a bit and have dessert at another location. The whole experience was great - from making the reservation to having a special evening in the limo.I will definitely use Premier again!
Horrible, the driver tried picking up another client along the way mind you it was myself my 7 year old disabled son, his skilled duty nurse and my 4 year old, the driver insisted I take my 4th year old out of his booster seat to allow room for the new cluent, I refused so they dropped me off at my son's appt at 10 am then didn't pick us up until 6:30pm for our return ride home and told me bc I refused to let the woman catch a ride it put them behind and that's why it took 7 hours for our return ride, then a few months later my son's nurse scheduled a ride with Midwest again not realizing it was the same company and they canceled his rideas an hour before his appt.
I worked with Valu Conulting Group to evaluate my two businesses. Very arrogant and assuming. They made numerous assumptions and inaccurate analysis. They dragged out evaluations to drive up costs. Meetings were of poor preparation and poor time management. Very disappointed. They get paid by the hour and drove up costs unnecessarily. These are accountants at best. They are not consultants and added no value as the name suggests.