The staff were professional and very kind. The debt I owed was handled in an understanding and nice approach. I can't thank them enough!
4040 W 70th StMinneapolis, MN 55435
From Business: Headquartered in Minneapolis, the International Association of Commercial Collectors (IACC) is one of the largest organizations of commercial collection specialis…
I completely understand that if you cannot pay a bill on time you should not be able to complain about a company "immaturely" bc it was irresponsible of someone not to pay a bill. I'm responsible for my own mistakes, I get it. HOWEVER, these people who call are relentless and rude. I'm in a current civil lawsuit with the bill they are FORCING me to pay. I've had my lawyers contact them asking to wait until the settlement is received and they have told my lawyer to "screw himself" because I owe them money not the court. I am now forced into a biweekly payment plan bc they informed me that they will sue me and report me to my credit bureau for whatever. The reason I was forced into paying was bc they called me over 6 times a day, then they began to call my family members and my job. KNOWING I'm in a current lawsuit regarding this bill. The employees will say anything to scare you into a payment. The supervisor has told me to "get over myself" and to "grow up and pay what I owe". The reason I held off on paying it so long was again, due to a lawsuit I'm currently in with sprint and the other co owner of the account. I've been cussed out by these employees. Very rude. Can't wait to get rid of these people.
They try to bill you stuff that insurance hasn't responded on. Which is against the law. They tried billing my daughter for a full price office visit. She has 2 insurances and neither paid/denied/wrote off. I told her don't pay it, I will call on her behalf. Working I'm medical billing for 10+ years I told her her butt from a hole in the ground. These people know zip about anything. They call the clinic for answers. You realize they dont bill there, they bill in the Allina corporate office in Mpls. Get your crap together folks and maybe TRAIN YOUR EMPLOYEES. Like below, once you call them out for breaking the law and say youre contacting the attorney general and the BBB, magically they come up with answers. Hmmm....
I would NEVER pay a third party factor company as they never even know what they are trying to collect on. In my case Verizon hung me with a bill for a business I had an interest in that reneged on all bills, I never accepted the responsibility, and never will. If VERIZON uses these people, you had better think twice about both Verizon as well as this outfit. Not responsible. Not paying.
Professional and Pleasant to work withI had an old bill I didn't know about until they called me and I kept forgetting to pay it but I also was trying to buy a house and my credit bureau showed it. They went to great efforts to help me get it paid in time and proof to my lender so I could get my house.
DO NOT PAY these sneaks. They DO NOT follow laws of any kind.They are now in violation on bankruptcy law on my credit report. They WILL correct it or it will be costing them thousands.Be sure to file a BBB complaint with this place.If you look, hundreds and hundreds of people already have. If you call them to correct it they only "pass the buck" to their sister company.They will be shut down eventually. Again, DON"T pay them a dime.
Pinnacle has a nice little scam going. They place an entry on your credit report without sending a letter regarding a past due account. This is illegal. Then when you place a complaint with the BBB they respond that they have no record, and cannot verify the account. Then they suggest you call them. By now, they have all the missing information about you. Then they start calling you on the phone. Almost every letter that the BBB has on their web site has the letter with the "cannot verify this account" statement. The account in question is also past the statute of limitations so they can't collect anyway, but they will keep trying. Stay away from them - SCUM.