Rocking Rooster Veterinary Services
457 Highway 531, Minden, LA 71055
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My husband called Saturday a young man answered the phone, so my husband continues to tell him what's wrong with our pit, so the young man said they would bill us. On Monday I got my baby in car drove from bossier to this place to find out the young lied.i tell them my baby may not make it through the week all they cared bout was money . If young man said that they should have honored it. Ifbit was the baby they would have done something. But cause I'm not rich they would not help my baby. I thought you a vet so you love animals but only if you got money. I wouldn't recommend taking an ant to these uncaring people.
Let me start by saying, on this 5 star rating....... they would get -5 from me! That wasn't an option, so I will give him 1 star! On may 29, 2013 at 8:00am I took my dog to Rocking Rooster in minden, La. I presented him to the vet Tech and told her after a long day and night of playing with other small dogs that he was acting like he broke something in the hind area. That when we got up he was dragging both hind legs unable to weight bear, with noticeable pain. The vet was not there when I dropped him off. I called after lunch to check on him, and the tech said he didn't have anything broke and his spinal cord seemed to be fine. They give him steroids, antibiotics, and fluids. I called Tuesday to check on him and she said he was pretty much the same and they were still giving meds and fluids. Wednesday my husband called and the Tech told him that since the swelling had gone down they could tell his hip was broke. He would need to stay in the kennel for rest and remain on meds and fluids. She said he ate a small amount of food out of her hand. When they got his pain under control he could come home. We called to check on him Thursday and they said possibly we could possibly pick him up Friday and go home with meds. We arrived at the clinic at 10:15 am. Got his meds, can food and wrote a check for $434.00. My husband went in the back so he could carry Buzz out and when he picked him up out of the kennel he was soaking wet from laying in his feces and smelled as though he had been all week. We get him home and attempt to hold him up to urinate when we noticed his urine was almost pure dark blood. I returned to the vet to get the dog food we forgot when we left. I FINALLY was able to speak with Randy, the vet, only to find out they never x-rayed my dog and he was told by the vet tech that he was hit by a car. I questioned him about the dark urine and was told that was normal for that type of injury. It would get better with more fluids and when he started moving more. We made the decision to take him to another vet hospital only to find out he was paralyzed in the rear and his kidneys had shut down from nerve damage. Most likely do to severe back injury. The vet's prognosis was less than 20% due to the amount of time that had past already. We had to make the difficult decision to put our beloved pet to sleep. We stopped payment on the check to Rocking Rooster and returned the food and medicine they sent home with us. I have filed complaints with the BBB, State board of vets, and La veterinary medical association. I have requested his records from rocking rooster and airline animal hospital. Needless to say....Buzz's momma is READY to play hardball!! Randy Clemons is an arrogant prick who could care less about your animals! The kicker to this story....,My niece had the same experience when she left her dog, Molly, with them. Even crazier than that you ask? Her bill was EXACTLY the same amount as mine and she took her dog in for diarrhea. After boarding her dog 5 days also, she picked her baby up and took her home still having diarrhea! She decided to give her some anti-diarrheal medicine instead of taking Molly to an internal medicine doctor as referred by Rocking Rooster! After giving her the medicine, Molly got better! These are not the only things I have heard about or seen for myself about Rocking Rooster! There just hasn't been anyone yet to stand up and act on it.
I would love to hear about anyone else's experience with this clinic if you are willing to share. You can either comment here, or in a private message. It's high time we stand up for our 4 legged babies because if it was your child, mother, or any other member of your family you WOULDN'T stay quite about it!