I am a fan of this place. work gets done asap and not waiting for some one to attend to my needs. Customer service is awesome . He was polite ,respectful and took care of making sure I was taken care of with all my car issues. You have a great team that work hard on customer satisfaction..keep up the great work. Congrats to your team
Jon and his crew at Tender Car did an amazing job on my truck. I have had work done at other shops in the past and Tender Car was the best experience so far. We will take our other cars back any time we need service or body work. Thanks Tender Car! Update, I have had my truck back for a few days now and Jon sent an email just to check in and make sure that I was satisfied with the work completed. Talk about customer service and follow through! .
This place was great from beginning to end. I came needing a really good detail. Not only did they do that for me they threw in a free sticker removal from a previous business I used to run off of my vehicle as well. Did a stellar job! Never could tell the stickers were ever there and I was super worried about that. The customer service was great all around from management to the employees. Thank you and I will be back!
I've been going to Tender Car for over Ten years, I started going there for detailing. Then later on a bought a vehicle from the Southside location in 2013. And as of late my girlfriend had an accident and Moses and the rest of the team did a great job w/ the repairs, Moses kept us updated even tho the process didn't take long at all. We just appreciated that he went out of his way to let us know that everything was ok. VERY PROFESSIONAL. I'll def go back.
03/10/2012Provided by Citysearch
I thought these guys did a fantastic job on my Honda Fit. I have to say that my dogs left things a little messy. Wasn't really sure what to expect. I was super impressed. I don't know how they got the car as clean as they did. Very good customer service. As a teacher I rate this place A+. I will surely be seeing them again in about 6 months.
10/31/2011Provided by Citysearch
I went to TenderCar because of the Groupon deal. I am so glad that I didn't pay full price for this. I went to pick up my car and I opened the door to find dog hair on the back of both the driver and passenger seats and headrests. I was told because I didn't upgrade the package that didn't include ""detail pet hair removal."" I would have thought that a base value detailing that runs $150 would have included vaccumming, silly me, what was I thinking? They also neglected to put back in my hatchback trunk cover. After I pointed it out they did go find it, uncleaned as well. The solution was someone came out with a lint brush that kept falling apart. I told them just to stop if that was the solution they came up with. The console, steering wheel and dash were done well. The customer service at the front end was fine, but the work left much to be desired. I just finished vaccumming my car at home and wish I wouldn't have left it with them for 5 hours today to do whatever it is that they did do.
10/17/2011Provided by Citysearch
Since the last time my car was clean was when it was new, I didn't really know what to expect from a detailing. Plus I bought a deal off the internet. But No bull, this place impressed me. Loved the job and the service. Got the upgrade to the white glove which made a huge difference where and X had keyed my car. Got the entire scratch out (she better put some muscle into scratching my car next time). Very impressed.
08/23/2011Provided by Citysearch
We brought in our vehicle via the Groupon . They ended up breaking the in-dash CD changer in my Torrent.
I'm not sure if they got liquid in there or what, but it was working perfectly when I dropped it off. When I picked it up, it displayed ""CD Changer Error"" and doesn't work at all.
I contacted the manager and he told me it's not his problem because we signed a damage waiver. Since we paid via groupon and were not subjected to any ""if we break your car, tough luck"" waiver, I'm pretty sure their waiver is non-binding.
Anyways, I highly suggest NOT taking your car here. If they break it, you bought it. Plus, the cleaning job was mediocre at best. Our mats were still dirty and there's no way the detail job was worth full price.
07/25/2011Provided by Citysearch
Bought my car here for the carpeting (winter took a nasty toll). I wasn't really sure if they could save the carpeting as I didn't have matts in all winter! The cleaned the carpeting to perfection along with everything else in the car. I guess I didn't know how dirty my car was until I saw it cleaned. I think I have discovered areas of my car that I didn't know existed because they were covered in garbage! Super happy and I give a big thumbs up!
07/13/2011Provided by Citysearch
Yes the shop is small, and yes they may be overwhelmed by the # of groupons they have sold recently but the service and work is great. I emailed in April and was able to get appointments in July during the 2 weeks I said I was available for 2 cars. I was contacted the week before to confirm my appointments and drop-off times. I had read on reviews that they could be overwhelmed in the AM with people and paperwork but I dropped off at the key box on a Sunday night and had minimal paperwork to fill out on Monday when I returned to get my car.
Both vehicles turned out stunning. The interior was immaculate (and I have fairly high standards). I did notice that my car mats which were shampooed as they dried showed residual salt stains but I wouldn't be surprised that 8years of salt residue might need a couple of shampoos to get out. Prior to leaving I was able to go over my car and point out any areas I thought were missed and was told to please come back if I notice anything later that I think should have been addressed.
On all accounts a really friendly small business that I would recommend and revisit in the future.
I love that tender car could squeeze me in last min because my poor car was in desprite need of a good cleaning. i opted for the red dress due to everything i needed done to my car. I felt they went above and beyond my expectations and delivered me a brand new car all over again. I have already told many family and friends about tender car and the ones that went there feel the same way i do. They really do have some amazing workers there that know their stuff inside and out.
07/06/2011Provided by Citysearch
I loved my service at Tender Car. I purchased a groupon and I tell you what, they cleaned my car in way that makes me wonder how they did it? How did they get it so clean? It was amazing. They got out this terrible smell that has been in my car since I bought it. Pretty great. I would give them a #1 rating. Great job. I can't say enough about how well I was treated. Best service I've had in a while.
Phone: (414) 389-1014
Address: 1825 S Kinnickinnic Ave, Milwaukee, WI 53204
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