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SolidState TV Repair Service

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(13 Reviews)

7117 W Greenfield Ave, Milwaukee, WI 53214

(414) 258-9292

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General Info

Specializing in the service of LCD, plasma, LED, DLP, flat screen, projection, direct view TV's. We are a Samsung Authorized Service Center.  Accredited member of the BBB.  Carry-In and In-Home service offered.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products

We offer In-Home & Carry-in television repair service.  Call for more information.

Brands
Hitachi, JVC, LG, Magnavox, Mitsubishi, Panasonic, Philips, Samsung, Sanyo, Sharp, Sony, Toshiba, Vizio, Zenith
Payment method
debit, discover, master card, visa
Location

Servicing the Milwaukee area and its surrounding communities; Brookfield, Pewaukee, Hartland, Oconomowoc, Sussex, Waukesha, Menomonee Falls, Germantown, Grafton, Cedarburg, Port Washington, Racine, Burlington, Waterford, Mukwonago, Muskego, West Bend,

Accreditation

BBB Accredited, Angies List

Category
Television & Radio-Service & Repair

Reviews

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mvcyrus

10/18/2013

Overall
Fast and friendly

Samsung recommended this place for doing a repair, the gentleman from solid state repair was there the very next day. Completed the job in 10mins had a friendly chat later and left. It was a pleasant experience. TV is working great,

ewandler

02/24/2013

Overall
Do they exist?

I have a Samsung LCD that wont turn on. Its a known issue that Samsung fixes for free. They set me up with Solid State TV. Samsung told me Solid State would contact me in 2-3 days. A week went by, no call. So I looked them up and called myself, no answer. I called and left message after message with them and still never got a response. After a month of waiting and not having a decent TV I gave up. I called Samsung to submit a complaint and be referred to new repairmen. Hopefully Samsung wont be sending any more customers to this joke of a business.

Tomsolidstate

11/22/2011

Provided by Citysearch - 
Overall
From the owner

In response to this post, You know your good when a competitor has to post multiple times trying to discredit you. I invite you to try and find out anything about Brookfield TV Repair. The company is gone since James Gardetto is in jail now for de-frauding the public, owing tens of thousands of dollars in law suites that can

haroldh11

10/15/2011

Provided by Citysearch - 
Overall
SLOW and dishonest... REPUTABLE BUSINESS my a**

Took my 2yr old 50"" tv in to them last August it is now October 2011.
They do not return my calls. When I do call and IF they answer they put me on hold then hang up.
So I went to the shop and they tried to give me a different 42"" TV saying it was my TV. Now My TV did not shrink an I demanded MY TV. The TV I brought to them.
They got real silent and ignored me.
I am turning this theft over to my attorney.
I also called around to other shops and several warned me ""NOT RECOMMENDED"" about this place.

solidstatetv

04/27/2011

Provided by Citysearch - 
Overall
REPUTABLE BUSINESS

Solidstate TV Service is an honest, ethical business. We value our customers and our reputation. We are an accredited member of the BBB with an A rating and are also on Angie's List with all A gradings. We want to state that the reviews below titled; Very Bad Service & This Place is a Joke are FAKE REVIEWS or SPAM. It's very unfortunate when people use the internet to try and discredit good businesses. We welcome the opportunity to earn your business and encourage you to check with the BBB and Angie's List for more information regarding our company.

rolandlandzz2

04/09/2011

Provided by Citysearch - 
Overall
This place is joke.

I needed a TV fixed fast. So I called this place.
They were uncool on the phone, Their was arguing in the background and swearing.
Wen the appointment time came, he never showed up.So I called them and got excuses. Then they demanded cash only, if i was to get service.
I hung up.
I called another TV place Franklin A/V Television Repair & Sales Inc. and got some real service, Franklin treated me well me well.
SolidState if they are not out of business within the year, they should be.

Wzard Auto Opener

03/16/2011

Provided by Citysearch - 
Overall
VERY BAD SERVICE

Where to start, I know nothing about TV repair. but their lousy customer service and greedy attitude should to been a clue.
They had my TV for almost a whole month. Finally I got disgusted and went to pick it up. Their was another gut doing he same thing when I arrived. I reluctantly paid their outrageous fee and got nothing but a headache and excuses for my money.
I took the TV over to another dealer and He had it repaired in four days..
EVERYONE you can do better than this place. Shop around.

idaboui

10/28/2009

Provided by Citysearch - 
Overall
Great service, Had 2 tv's fixed, ontime

This is the second time I had a tv fixed withing the past year. Both tv's were fixed within a week and were at the estimated cost. One of the tv's they even fixed another minor problem with no additional charge.

They seem honest and upfront with the repair estimates and the repair time of one week I thought was fast.

nuanti

10/02/2009

Provided by Citysearch - 
Overall
Terrible Customer Service

They had my t.v. for over a month and ended up only temporarily fixing it. The customer service is extremely rude. They cannot fix simple t.v. problems, like an on/off switch, and claim that they've never encountered these problems before. It is hard to believe that in all the years they've been in business, power buttons are not their expertise. They also don't support their warranty policy. The receipt says that they have a 90day warranty. This is not true unless you have them try to fix it again - which if they couldn't fix it in the first place, why would you go back? They are a complete waste of time.

HappyC99

10/28/2008

Provided by Citysearch - 
Overall
Phenominal Customer Service!!!

Extraordinary - Unbelieveable service!!! Not only was my inquiry call returned promptly, the service fee quoted more reasonable than most others, but it was suggested I try something on my own, prior to the service person coming out. I tried the suggestion -- it worked -- and cost me $0. In this day and age of getting as much $$ from the consumer as possible -- this shocked me and for that reason I would highly recommend Solidstate TV for their shear honest, customer-minded service!!! They definitely rank #1 in my book! THANK YOU!!!

caperz

09/13/2007

Provided by Citysearch - 
Overall
Best TV repair

Thought our 11 yr old projection tv was gone for good. These people could not have been more accommodating, allowing for our special needs and work schedules. The service tech was prompt and knowledgable. He fixed our tv on site and while it was quite a process, we are more than pleased. Price was fair and we are happy that we don't have to replace our equipment.

kldurr

02/13/2007

Provided by Citysearch - 
Overall
Great customer service

The person on the phone was very friendly. They came out when they said they would and my television was fixed on time and for the price they quoted. The service technician that came to the house was very informative and knowledgeable about my tv. I would highly recommend this company and have to many of my friends.

tiffanyed

12/15/2005

Provided by Citysearch - 
Overall
Would not recommend

Receptionist is rude, communications problems. Do not come when they say they will. Would not recommend.

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