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Neighborhood
Servite Woods
Categories
Hair Braiding, Beauty Salons

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Reviews

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R G.

06/18/2017

Overall

While I was there getting my hair done, I over heard a lady who came in with two children wanting service. The lady asked Morana would she be able to do all three of their hairs. Morana stated yes; there was one sylist in the shop available and one is out sick. Morana stated that she was going to call her to see if she was feeling better. When Moran called the lady, she was still sick. So, Morana told the lady that the hair stylist was sick but the one that was in shop could start on one of their head. The lady asked was there another customer coming in, Morana stated no. I would say about 30 min after that a customer came in, she said she had a 10:00 appointment. Morana stated that no other stylist was available to microbraids. There was one more person that, she told the cutomer that she didn't know how to do microbraids and the person that was going to do her hair was out sick, "Unless you want to wait", is what she told the customer. Wow, really was my thoughts. And guess what, later on I saw that same person whom she said that didn't know how to do microbraids helping her doing the walkin client head. That's one bad thing I saw, the other one was on me. My hair is done, now it time to pay. I paid the hair stylist one thing and Morana told me it was a higher price. I paid her the price she told me the day before, she stated that it was for the length. I told the stylist if she would have given me that price the day before, I wouldn't have came there. They have very poor customer service there. I only gave them a one star, because my hair looked nice. I will not go there again only for the fear that if I had an appointment, I will not be seen and the price being change. They need an appointment book to honor the customer time and the price given to the customer.

Theresa F.

05/05/2016

Overall

Terrible!! Yal don't deserve 1 star!! I went there twice to get goddess braids. The first time i went kids running around the shop, babies crying. The owner look fraustrated, it's your shop let the girl/ yo friend know that you are running a business not a daycare. Anyway, i experience a conversation when i was there between the owner and a client, the young lady wanted her hair a certain way. The owner keep telling the young lady it wouldn't look right, the color wouldn't match her hair. Morana if u want to keep your business/ shop open you better do people hair the way they want it done. And there So negative, and the face expression of anger, then they talk about people or situation in french like were stupid. So that u know i will never return there again. I found a great African braiding Shop that i go to now they do an Awesome job. Your hair will get done the way u want it.

Tori C.

08/20/2014

Overall
Lies

These stars are all lies. If i could, they would have ZERO stars... I went in thinking I would be taken care of professionally. I made an appointment for 2pm I ended up Waiting and waiting for 4 whole hours. I had just got off work. No time to eat because I figured I should be on time for my appointment.. once the lady got started on my head.. She had me wait again because she decided to leave for 40 mins. I ended up being there for 8 hours total. Ruined my whole night. Not only that but when I told her how I wanted my hair.. She made excuses on why she couldnt do it the way I wanted it. Even though I WAS PAYING HER! any hairstylist knows If the customer wants something the way they want it.. Just do it. Don't make excuses, I knew exactly how it would look. After she was finished it was nothing like I wanted it. I paid her and left.. I will never come back to this shop and I do not recommend it. Not only is it unprofessional.. It's also very dirty. And needless to say.. I still hate my hair, wish I would've gone somewhere else. Don't just take my word, another customer also said she wasn't going back to them as well.

She didnt apologize for her lateness, or the fact that she was being unprofessional. After all I was put through that night she didnt even try to cut the price down, I honestly shouldve only paid her 60 instead of that 180. just saying.. their prices arent worth it PERIOD.

Overall
First time great experience

Just finished getting my hair did and it was a great experience for my first time going there very polite ppl and was very patient with me considering I'm pregnant go check them out not only did my hair look good but the other client also left very satisfied :)

twixz93

03/04/2014

Overall
VERY NEAT IN FAST

I LOVE THIS PLACE BEST BRAIDS IN MILWAUKEE BETTER YET IM GOING TO GET A TOUCH UP TONIGHT THEY ARE VERY FRIENDLY NEAT IN FAST I LOVE MY MICROS IN GET ALOT OF COMPLIMENTS I SAY IF UR GOING TO GET BRAIDS THEY ARE THE BEST IN THE CITY

maura84

02/06/2011

Overall
So so!

The Africans at this shop do a good job when it comes to braiding. The down side is that the clientele is super ghetto. The shop is small and they seem too lazy to clean the place up or even put a little money into making the place more presentable. I would not recommend this place.

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