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Neighborhood
Kops Park
Category
Medical Clinics

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loriwking

03/25/2011

Overall
The professionalism that I and...

The professionalism that I and my Husband recieved at Innovative Health Care was less than desirable. My husband had an stroke the doctor at the hospital released him with the contigency that he see his primary care physician right away on the condition she would monitor his recovery and prescribed the necessary medication. So I made an appointment to see his Doctor well we get there they canceled his appointment (OMG) .Oh by the way not that it should matter but he was an patient there for years he wasn't an new patient waiting for an opening he had been seeing the same Doctor for years. She didn't see him he missed an dose of an very important medication he was to take to make matters worse the receptionest if that want you want to call her as I was trying to explain the issue of the medication she quite simply told me to take the empty pill bottle to the pharmacy tell them iI need an refill in which the attending physician at the Hospital didn.t write an refill he handed over to his doctor to do In which it is not my job or responsibility to request an refill it's the Doctors.Nurse, or prehaps the receptionest but not mine. It was an God Awful experience

And to add insult to injury the Doctor was quite rude yelling at me because she got the address of the lab wrong he was to go to I gave her the name street it was on and everything. I never had an experience like this ever and hope no one who is an patient at Innovative Health Care has one eithet.







Mrs. Lori King

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