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Business Description
Established in 1934 as Harnischfeger Employees Credit Union, Guardian Credit Union offers a range of commercial and personal financial options. The union provides various retirement, checking and savings accounts and certificates of deposit. It serves more than 40,000 members and has an asset base of over $250 million. Guardian Credit Union provides online loan calculators. It offers auto, mortgage, home equity and recreational loans. The union provides credit and debit cards, as well as tax preparation services. Guardian Credit Union also offers online account access services. Additionally, it provides business acquisition, real estate lending and rental property loans. Guardian Credit Union maintains one of its locations in Milwaukee.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

TollFree: (800) 556-5154

Payment method
visa, master card, discover, debit, check
AKA

GCU

Other Emails

Categories
Banks, Credit Unions, Financial Services, Financing Services, Loans, Mortgages, Real Estate Loans

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Reviews (2)

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01/12/2012

Provided by Citysearch - 
Overall
Regarding the review from srkelly, we

Regarding the review from srkelly, we do apologize if this member perceived any mistreatment. At Guardian Credit Union we pride ourselves on offering superior member service, outstanding rates and all the services that you'd expect from your financial institution. Since 1934 Guardian has been a local member-owned institution. If you're dissatisfied with your financial institution, come see why we're better.

01/06/2008

Provided by Citysearch - 
Overall
The worst treatment I have ever experienced by human beings

I obtained a refinance loan at Guardian Credit Union from Wells Fargo last year and it has been the sadest situation from day one. The employee's at Guardian Credit Union were never available or less than helpful when I needed their guaidance. They never took responsiblity for making sure the refinance was secured and two and a half months after the initial refinance date the loan was still not secured and I was being charged late fee's and interest by the original loan holder and NO ONE from Guardian would help with the situation. My adult daughter was a witness to much of the unprofessional treatment from Guardian Credit Union employee's. Fowl language by the Credit Union employee's was used when talking to me. The President of one of their branches was so unprofessional and rude as to accuse me of being a professional criminal and he said it was people like me who give a bad name to the credit union and cost them $1,000's of dallars yet I had just made a $14,000.00 payment on a loan that was only 4 months old. Not one or two but five employee's of the Credit Union treated me with bias, predjudice and used defimation of character to threaten me. I am a 44 year old American Citizen who loves the Lord, works for a living and I pay every penny of my taxes. My daughter also had Guardian Credit Union treat her as poorly and unprofessional years ago when she tried to close a checking account. I thank the Lord each time I get even tolerable customer service. It still stands the old saying ""do unto others as you would have done to yourself."" What a difference we as individuals could make in this world as a whole with simple respect and human kindness.

Thank you Landmark Credit Union for your kindness and understanding and complete professionalism when you paid off my loan at Guardian so I did not have to be harassed anymore!!!!!

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