Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
charlotte.h.dey

02/11/2013

Overall

The service here was great, but the food was terrible, We wanted to send back 75% of everything we ordered, but didn't, because we figured it looks obnoxious to do so. The guacamole tasted like it was straight of a can with a few onions chopped up and thrown in to make it look like it was homemade. The pizza was so salty and greasy that I couldn't stand to eat more than one piece - it was also overcooked on the bottom, giving the name "Crisp" new meaning. A blackened chicken sandwich was anything but blackened, and was instead rubbery with no flavor. The entree priced salads were small and looked like something I could have assembled at home, with one overwhelmed by cheap croutons. Finally, our drinks were so watered down that at least one of them, we could not taste any discernible alcohol. HUGE DISAPPOINTMENT, we will not be returning. We boxed up everything to take home and left hungry. Also, a note about the atmosphere: nice, hip atmosphere, but it was ruined by classic rock ala Led Zepplin playing. I don't go to Brady Street to hear WKLH type music.

klani1

07/17/2010

Overall
Was a good time

We went to crisp for the first time last night and had a great time. It was very trendy and great food. The drinks lacked a bit of alcohol but overall was a good time. The only reason I reduced a star was the service. The staff looked very confused and everything was a process to get for us. I had ordered a pineapple and Malibu and after searching the restraunt for pineapple juice 20 mins later I go my drink. I went back and ordered another and the girl said they didn't have pineapple juice. I told her I just had one so she went to ask other people who worked there. She came back and said I asked and nobody knows and they're all real busy so can you just get another drink.



So all in all if crisp got new service people it would be am amzing place!

truereviews

06/16/2010

Overall
worst service - manager chris

called in a takeout order with a groupon, intending on purchasing a large 3-topping pizza. we were told the topping was one as you had to include a sauce and cheese in the other 2 toppings- totally fine. then i specifically asked francis if the premium toppings were included in the groupon price, which was positively confirmed. so i added two more toppings to the sauce, cheese, and premium topping; a total of 5 toppings on the pizza with a supposed total of $4.00 after the groupon pre-tax.

when we arrived the hostess ignored us to chat with a coworker. we went to the back and handed our groupon to a server who disappeared, then waited while the pizza maker became confused as to wear the groupon went to. the receipt handed to me charged me for all the toppings including the premium price. i asked the manager chris why i had been overcharged, and had a menu shoved under my face. he pointed to prices on the menu for me like i was a child after i already explained i was educated on the topping prices. when reiterating that i specifically confirmed i would not be charged, he muttered to his coworker about me in front of me, then said, "do you want $2? i'll give you $2", and pulled $2 out of the register and put it on top of my pizza as a negotiation. i refused the money, tipped $3, and left. i feel my resolve never to go there again and tell everyone about my terrible experience is justice enough.

i won't lie, the pizza was very good...but i work in customer service and know people in the restaurant business, and it's clear this was handled awfully, from the misleading groupon (what pizza doesn't come with cheese and sauce standard?) to the awful managerial service.

Details

Phone: (414) 727-4217

Address: 1323 E Brady St, Milwaukee, WI 53202

Website: http://crispmilwaukee.com

More Info

Email
Payment method
check, debit, discover, mastercard, visa
Location
Located at the corner of Brady and Arlington in the Historic Brady Street Districtin Milwaukee's East Side.
Amenities
Wheelchair accessible, Smoke Free
Categories
Other Information

Cuisines: Take Out, Italian, European, Continental, Pizza

More Like This