Biggs Road House
1900 N Mayfair Rd, Milwaukee, WI 53226
Price Range : Average
Takes Reservations: Yes
03/29/2012Provided by Citysearch -
This is my first time ever writing a review online. I have to say that the management was BEYOND horrible.
We had a coupon that we were told at the beginning of our meal we could use. At the end, the manager, ""Louie"" decided we could not. We asked to speak with him and had to wait half an hour, as he ""was not on the property.""
After waiting, he confronted us rudely as we explained the situation and he said it's his discretion, and he would not honor it (even though the coupon clearly stated we could!). He got really agitated and ended the conversation with ""I hope you never come back here!"" and stormed off. (I swear to you, I am not making this up). So, we had to pay more than double what we had planned. I'm writing this because I want to ensure customer service like this is not tolerated and he is put out of business.
The food was, meh, ok and the server was fine. But I can assure you that Louie's wish will definitely be fulfilled.
11/15/2011Provided by Citysearch -
I just watched the vikings get hammered by the packers tonight here it was awesome! They had the best drink specials like 2.50 rails, bottles, drafts and Free Touchdown shots, and FREE FOOD at half -time, like seriously how can u beat it? But my fav all night was the burger, best burger everr
11/07/2011Provided by Citysearch -
This place is great, I've been there at least once a week for the past year, you really cannot beat the price and quality anywhere on mayfair road. The steaks are never frozen and the burgers are simply the BEST! Also try there homemade rotisserie chicken noodle soup, it always cures my colds ;)
06/05/2011Provided by Citysearch -
Me and my friend stopped by at Biggs Roadhouse on a Friday night.
We both expected the place to have just burgers, steaks and beer but WOW that place has a variety of choices starting from frozen drinks, mexican entrees, salads, pasta and dessert. Our waitress Marisa took the time to go over the menu with us and answer our questions. We both got the Fish fry - which is their all-u-can eat special with potato pancakes. It was like a home cooked meal, better than we had expected. Also we ordered a Long Island Ice tea which was on special and was just $4 and a frozen Margarita, same price.
Reasonable prices, friendly staff, good food. I would rate it 9 out of ten.
06/04/2011Provided by Citysearch -
Just had a 12oz Angus Prime rib tonight it was awesome,
only like $15 with a sweet potato loaded, and my wife had a nice juicy burger, and there meats are always fresh never frozen. Also drink specials were like Martinis $5 tonight....really great value for the family!
05/22/2011Provided by Citysearch -
My family and went to the establishment on a weekend. I ordered the catfish po boy and one of my kids ordered the NY strip steak. The catfish tasted like it had been sitting unfrozen in a cooler for about two weeks. The strip steak was so tough and stringy that it was not edible. The manager was flip with me when I brought the issue to his attention. The manager was extremely argumentative and charged me for items that the waitress said was included in the meal price. This was, without a doubt, the worst dining experience that I have ever had in my life. I cant believe they are still in business. I will never go back to that skunk hole again.
05/09/2011Provided by Citysearch -
A colleague and I decided to have lunch at Biggs Roadhouse at 11:45AM today. What an awful decision. She ordered the Turkey Burger with swiss cheese and I ordered a cheeseburger with american. Imagine my disgust when I noticed (after already eating a small portion of my burger) what appeared to be mold present on her bun. I quickly brought it to her attention and begun to examine my own bun. It became apparent that both of our buns were molded. We quickly asked for a manager and was appalled when his reaction appeared quite non-chalant and he responded by saying ""yes it is our fault, is there something else we can make for you?"". There was no sense of shock from him and even worse he made no attempt to approach the other patrons to ensure that they were not subjected to the same molded buns. We both expressed how we believed it imperative that he discuss the matter with customers present because we would hate to see anyone begin eating as we had prior to noticing. However he made no attempt to approach any of the customers as suggested. Another young lady whom claimed to be a manager approached the table and although she was smart enough to apologize she failed to honor our request of completing an incident report instead merely wrote down the phone number to the establishment, along with the name Louie (no last name provided). I was not only disappointed with the quality, I was disgusted with the way staff failed to take the matter as being of a serious nature nor cause of concern.
02/08/2011Provided by Citysearch -
So we decided to stop at Biggs today, after driving past the place many times it seemed like a good choice for lunch. The waitstaff was friendly and everything seemed to be ok. Ordering 2 burgers, and 2 kids meals (beef taco kids meals), the food did arrive at the table pretty quick. The problem we had is that the kids tacos were dripping in grease and not something anyone would give a child to eat. The burgers I guess were good, but they too were very, very greasy. When paying the bill I did bring the greasiness of the tacos to the manager and there was absolutely no response. To be honest, I can see a bit of grease in taco meat, but these tacos looked as if they took the beef right from the pan and poured it onto the shells. We will not be returning to this establishment.
03/05/2009Provided by Citysearch -
Incredibily affordable dining, with the Best ANGUS burgers & Steaks. I also once had the the ALL U CAN EAT Spagehetti & Garlic Bread on Mondays for $9, it was the best Meat Sauce I ever had. My mother had the all u can eat Ribs & Rotisserie chicken on Wed's for like $14, she said they were the best ribs ever.
They also have sweet potatoes and u can load them up with caramal sauce and marshmallows :)
Every time I go this place just gets better!
I went in with my family and had a horrible time. The servers were inattentive and someone was fired and yelled at by whom I presumed to be the manager while dining. The food was cold and disgusting. My 5 year was with me ad there was cursing all throughout the building. I will never go back there!
I have never encountered a staff so rude.... i overheard the man called "lou" whom i assume was the manager verbally abusing his employee immediately when my husband and i entered the restaurant. the food took forever, and although the taste was acceptable, the restaurant was so filthy that i was afraid it would later make me sick