I have nothing but wonderful things to say about this dealership. I started coming here to get oil changes for my Kia Forte. The two gentlemen that work on the Kia side had always been so warm and welcoming. I always felt as though they appreciated my business, and whenever I asked Chris a question, I believed I was getting a truthful answer. The Kia service side was the reason I decided to purchase my car at Rosen. I set up a meeting with Madelyn and looked a few cars. I decided on another Kia, and could never be happier. Madelyn made me fell comfortable, was knowledgeable and extremely helpful. Even signing the paperwork with their finance team was more than I ever expected. Kathryn was awesome, she was honest, and went over the detail line by line. My first car purchase (from a different dealership) was a nightmare. I cannot speak about anyone else's experiences, but unless I purchase something other than a Kia, I will NEVER purchase a car from another dealership.
Very good job. Explained the financing options, the vehicle's features and any other questions we had . . .
Jon has been totally uncooperative after one of his tow truck drivers damaged our car. His driver caused this damage when the hook from the tow truck ripped the bumper from our Mini Cooper June 29th, 2018. It is now July 18th, we have been unable to use the car, and he has not contacted us regarding the authorization of the repair. We are very dissatisfied and would not recommend this company.
Best price and fastest experience ever. Great team!! Thank you!!!
I would like to thank Faith from Rosen Nissan. I had a noise problem with my 2016 Sentra and she would not stop helping me until it was taken care of. She even threw in an oil change, gas, and detailed my car for being inconvenienced. I am very happy to deal with a person and dealership that does what it takes to take care of you.
Excellent service. Treated me with respect and made us feel cared for.
Absolutely the best hands down. I've purchased 11 cars from them in the past 10 years for myself and my family. Outstanding sales and service. I purchased a leftover new 2016 Kia Soul from Rosen in January of 2017. They gave me a nice deal and the delivery was smooth as usual. Unfortunately the car had transmission issues that surfaced late this summer into early fall. This is EXTREMELY unusual. I repeat EXTREMELY unusual. After several attempts to repair the vehicle up to replacing the transmission, the car still had problems. This was perplexing because I've purchased several Kia's and have had ZERO issues. The long and the short of it is Jeff Rosen & Don Kramer worked with me to get me out of that car and into a Nissan Rogue SV. It was an extremely fair deal and they went out of their way to make it happen. I work in executive sales and drive a lot. I project that I will be replacing my cars every 2-1/2 to 3 years. That being said, Rosen is the only dealer that will be getting my business. Period. Thank you Jeff, Don & Rueben for making this deal happen. You have a customer and promoter for life.
Very professional good service.
I am a proud customer of Rosen Nissan and Kia on south 27th street Milwaukee, Wisconsin and all because of two nice guys Abe and Joshue that made my dream come true and help me get into the car I and my family really wanted all because of the hard work these two gentleman did we are now proud owners of a Infiniti Fx35 Suv so I would recommend if you're looking for a car new or used ask for Abe or J.P. Thanks again guys I highly appreciate you.
I was greeted by a gentleman by the name of Josue extremely polite. I felt very welcomed by him as well as the staff. I was extremely nervous because I've been to a few places and the salesman were always a bit to pushy about the sale. But not Josue he wanted to know exactly what I wanted and got me what I got. So we did a credit check and I was qualified for a 2014 Nissan Sentra RS. He made if very easy to understand and got me the best deal I could get even got me a huge discount for graduating from college. Thanks for that I definitely appreciated it. Over all the best service I've ever gotten and any car dealership.